• 五险一金
• 带薪年假
• 包吃包住
• 人性化管理
• 技能培训
• 领导好
• 管理规范
• 员工生日礼物
• 节日礼物
• 岗位晋升

 
主要工作职责:
Core Responsibilities:
-监督大堂环境是否良好，包括背景音乐、桌椅摆放、装饰等。
Oversee the lobby conditions, including lobby music; lobby chair setup; lobby decoration whether in good conditions.
-负责前台人手的有效配备并监督确保前台员工始终保持积极活跃的态度面对客人。
Facilitates and ensures a sufficiently manned Front Desk counter at all times. Maintains an active presence at the Front Desk to directly supervise the Receptionist attending to the guests.
-复查每日预抵准备工作，房卡，度假村地图，包价套餐信息。
Double check the arrival bag prepares accordingly, room keys, hotel map, package information.
-确认每日预离房间数并控制延迟退房。
Confirms the number of “due out” guests and scheduled late departures.
- 确保所有的登记入住卡上的信息都准确更新到系统客史档案并输入PSB。
Ensures that entries in every registration are properly encoded in the PMS and update in PSB transmission system accordingly.
-总体控制分房,在确保客人满意度的情况下最大化酒店收益。
Oversees room allocations to ensure that guest requests are met while ensuring both guest satisfaction and optimum room’s revenue.
-确保班次之间的信息沟通和及时更新。
Verifies and updates the information endorsed between shifts. 
-观察并记录员工包括正面和负面的工作表现以备将来的总体评估。
Monitors staff performance all throughout, documents both positive and negative performance indicators in preparation for the formal performance review.
-确保所有员工的培训需求都得到执行，并且培训计划的执行和安排都满足了需要。
Ensures training needs analysis of Guest Relations staff is carried out and training programs are designed and implemented to meet needs.
- 根据公司方针组织试用期评估和正式工作表现评估。
Conducts probation and formal performance appraisal discussions in line with company guidelines.
-经常与员工沟通，建立良好关系。
Regularly communicates with staff and maintains good relations.

湖之水，静谧优美如诗如歌，亦能激起心底波澜。裸心泊是你回归自然的港湾。这里不止是一个度假胜地，就如同水之形，无法定义。听从你的内心，去塑造独一无二的度假体验。裸心泊是裸心以江南水乡意境为灵感倾力打造的高端度假村，坐拥蕴含深厚水乡文化的苏州太湖湖畔。拥有92间各具特色的主题客房，2个特色餐厅，世界级的裸叶水疗中心，以及能体验传统手工艺的苏艺村。裸心泊以“苏泊水境”为特色，推出了丰富多样的水岸活动，带来不同季节的度假新体验。Welcome to naked Water. Inspired by Taihu Lake’s serenity and grace, naked Water brings fluidity and poetry into the resort experience. We hope you can enjoy your visit, and indulge in this new found contemporary luxury.Born of the area’s rich culture and eternal grace, naked Water takes the form of a traditional Suzhou community at Taihu’s lakeside, enhancing the luxury resort experience with nature and heritage. naked Water comes with 92 themed guest rooms, 2 restaurants, a world-class naked Leaf Spa and a Su Village for crafts and arts. As the harbour for your return to nature, naked Water is the much-deserved getaway for anyone in search of both a cultural and natural escape.热爱生活、热爱酒店；善于学习，敢于担当；团队至上，倡导绿色； Love your life, love hotel; Being good at learning, and responsible; Team comes first, GREEN advocator.Fun, Fresh, Green, Great