• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 管理规范
• 职业规划
• 每周双休
• 食宿免费
• 免费在线课程
• 员工活动

• Record and process reservations made by phone/fax/email
记录和处理通过电话，传真，电子邮件进行的预订
• Accept wait list reservations
接受等待名单预订
• Process amendments to reservations such as extensions, early departures, etc
修改延期和提前离店等特殊情况的预订记录
• Manage “no show” reservations by investigation and recording of same
调查和记录未按预订抵店的预订情况
• Record special billing arrangements for groups and conventions
对团队和会议的特别账单安排进行记录
• Maintain a high level of product and service knowledge about all ICHG Hotels in your region
充分了解所在地区的洲际酒店集团成员的产品和服务
• Prepare reports as requested (eg to travel agents, business houses etc)
按照要求准备报告（如给旅行代理和商业机构报告等）
• Prepare and execute action plans which increase reservation sales and associated business
准备和执行增加预订销售和相关业务的工作计划
 At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to stay One Step Ahead and:
·  Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’pace in all you do.
·  Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
·  Make it happen– by being perceptive to your guests’needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
在皇冠假日®酒店，我们希望感觉自己可以做到最好，能够达成他们的目标并因他们的成就而受到认可赞赏。为了帮助他们，我们需要您先行一步，用心服务并：
·   建立信任 – 成为您所在领域的专家；言行得体，随机应变，应宾客的需求提供量身定做式的服务。
·   鼓舞成就 – 尊重和了解宾客的需求和他们追求的目标，认可赞赏他们，确保宾客得到尊重和重视，并体验到他们的非凡地位。提供周详方案，令宾客轻松无忧。
·   梦想成真 – 观察预见宾客的要求和潜在需求，主动负责地达成宾客所需。善用资源，团队协作，尽力协助宾客获得成功。
 

加入我们的团队，成为酒店的一员，您必须有抱负，有天赋，当然也需要具备一些重要的技能。作为努力工作的回报，您将享受优渥的薪酬和福利。此外，由于您的职业生涯将与您自身一样独一无二，我们将为您的入职缔造一个良好的开端，让您融入团队并获得成长的空间。何不选择加入我们，在工作中尽炫自我？