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Complete stock takes as required,Maintain stock levels.
按要求完成库存盘点工作,维护存货量,并跟财务一起每月进行部门资产管理维护。
To supervise the entire Conference and Banqueting department with manning requirement, facilities,
sales and costs management and to ensure maximum departmental profit is achieved
监督宴会部员工,设施的工作情况,以及销售和成本,确保部门获得最大的利润。
Conduct cost saving measurement in all aspect of operation
积极的实行节约成本的方法。
Liaise with Crowne Director and Event Managers during tender process and assist with Food and
Beverage requirement and setup requirement in term of specification and functionalities
在皇冠会议总监和销售经理竞标过程中,协助提供餐饮部所有信息
Manage casual labours requirement and working hours
管理临时工
Manage beverage stock and beverage cost
管理工资和饮料成本。
Assist Food and Beverage Manager with Conference and Banqueting forecasting and budgeting
协助餐饮部经理进行预测工作。
Conduct monthly stock control
有效的控制存货。
Analyze food and beverage statistics through point of sale system
通过销售点销售系统分析餐饮统计数据。
Work with Director of Food and beverage with cost management to achieve department budget
和上级领导一起编制和管理部门预算。
OUR PEOPLE 员工团队
Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out
their job functions.
确保所有员工经过正规的培训,并拥有所需要的工具和设备有效的完成各项工作。
Ensure that rooms/function space are set-up according to guest expectations and banquet event order.
确保按客人的期望和宴会活动订单布置房间或活动场所。
Conduct pre-function meetings with scheduled staff and review all information pertinent to day’s
functions. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions
and coffee breaks for cleanliness, attractiveness, and proper layout.
与计划的员工一起召开活动前会议来核查当日所有信息。检查计划的活动区域或房间,桌子的布置,吧台的布置,餐台,接待台和会间休息的卫生,装饰及正确的布置。
Follow up problems which may arise from event order and room allocations and rectify as soon as
possible
跟进活动单和会议室分配工作中出现的问题,尽快予以调整。
Maintain master file of banquet functions
维护宴会功能中的主文档。
Supervise VIP functions as required
按要求监督重要的活动。
Oversee all service and set ups
监督服务与会议的布置情况。
Ensure all equipment requests are fulfilled
确保落实要求的所有设备。
Works with Human Resources on manpower planning and management needs
和人力资源部一起进行人力规划和管理需求。
GUEST EXPERIENCE 宾客体验
Co-ordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum
guest satisfaction
协调宴会楼层的日常工作,确保获得最大的利润和最高的宾客满意度。
Greet function organizers on arrival and ensure that their requests are dealt with
迎接活动的组织者,确保他们的要求予以处理。
Manage customer database and utilize effectively
管理顾客数据库并有效的加以使用。
Encourage and inspire team members to provide guests distinct experience in creative ways.
运用有创意的方法来激励、鼓舞团队成员为宾客提供独特的体验。
Cross check guests through evaluations and comments get the feedback, know how to improve guest
satisfactions.
抽时间与宾客进行互动,获取反馈,了解员工提升宾客满意度的渠道。
Collaborate with Food and Beverage Manager to develop activities to meet the service behaviour and
improving guest relationship continuously.
与餐饮部经理协作共同开发达到服务行为标准和持续改善宾客关系体验的各类活动。
加入我们的团队,成为酒店的一员,您必须有抱负,有天赋,当然也需要具备一些重要的技能。作为努力工作的回报,您将享受优渥的薪酬和福利。此外,由于您的职业生涯将与您自身一样独一无二,我们将为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。何不选择加入我们,在工作中尽炫自我?