- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
Job Summary – (Role Summary)
工作概述﹣(职位概述)
Responsible for public and fire safety on duty.
做好本班次的酒店治安和消防安全工作。
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
Keep alert, prevent the guests' luggage to be easily taken away, to prevent the occurrence of reception and cashier, theft, bags and other phenomena.
保持高度的警惕,防止客人的行李被人顺手拿走,防止前台和收银处发生,偷盗、提包等现象 。
Immediately stepped forward politely to persuade and to stop the phenomenon about quarrel in the lobby, cried with a loud voice, scurrying around,c eating in the lobby, bring their own food, drinks and refused the guest entry with dogs and other petscan.
对在大堂发生的争吵、大声呼叫、到处乱窜的客人要立即上前进行婉言劝说和制止,使其离开,制止在大堂内饮食、自带食品、饮料的客人,对带有狗和其它宠物的可婉言拒绝其入内 。
Be warm , polite, thoughtful to the guest the request,satisfied the guest,strictly forbid use foul language us
对客人的询问要热情礼貌、周到,使客人称心满意,严禁用粗言恶语对待宾客。