- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
主要职责与责任
· Participate in to produce the Annual Revenue Plan, Marketing Budgets and Forecasts
参与制定年度营收计划,市场预算和预测
· Participate in to produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved
参与制定有关于营收计划的执行计划以确保营收计划目标得以完成
· Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.
协调一切可用于维持和增长业务量的方式,包括:广告促销,个人销售,公众及社会关系,特价销售等等
· Create and implement special programs to achieve greater profitability through:
创造和执行特别的项目用以获得更高的利润,包括:
Increasing average rate
提高平均房价
Increasing overall occupancy
提高总体的出租率
Increasing business volume during off-peak periods
提高在非高峰时期的业务量
Increasing local Food & Beverage and Banquet Sales
提高本地市场餐饮及宴会销售
· Enhance the image of the hotel in the local community
在本地社会团体中提升酒店的形象
· Participate as an active member of the community through associations, memberships and other trade organizations
成为其他协会,会员机构及贸易组织机构的成员,积极参与其活动
· Review regularly activity reports of Sales and Marketing personnel to ensure targets and Sales objectives are being met
定期回顾市场营销人员的活动报告以确保目标和销售目标得以达到
· Review regularly internal promotion pieces for visual effect and ensure they conform with brand standards
定期回顾内部有效的推广并且确保其符合品牌标准
· Organize and promote, in cooperation with the Food & Beverage Department special projects to stimulate Food & beverage sales within the community, including, but limited to, tournaments, balls, parties, gastronomic festivities, etc.
通过组织和主办与餐饮部门的推广来刺激在社会团体活动中的餐饮销售,包括(但仅限于):比赛,舞会,聚会,美食节等等
· Interacts with individuals outside the hotel, including, but not limited to clients, Convention Bureaus, local Hotel Associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, competitors and other members of the local community
保持与酒店外部个体的互动交流,这些包括(但不仅限于):客户,常规机构,本地的酒店联合协会,政府旅游办公室,航空公司,旅行社,旅游经营者,竞争者以及其他的本地社会团体成员
· Investigate potential markets by:
调查潜在的市场通过
Reviewing Sales Department and Front Office correspondence files
回顾销售部和前厅部的相关资料
Analyzing guest history and registration card files
分析客史档案和入住资料
Studying guest questionnaires
研究顾客的调查问卷
Reviewing government statistics on visitors to the city
回顾政府部门关于城市旅游人员的统计调查
Analyzing competition's sales/promotion efforts
分析竞争对手的销售及促销
· Recommend to Director of Sales and Marketing the kind of advertising which will be most productive for the hotel by analyzing the market effectiveness of past advertising campaigns and consulting with other Department Heads and the Advertising Agency
通过分析过去广告活动产生的市场效应和咨询其他部门的领导及广告机构,向市场销售总监推荐能使酒店获取最大效应的广告方式
· Procure new and repeat business for the hotel by maintaining contact with Airlines, Travel Agencies, Commercial Houses, Private Clubs and Professional Associations within the community and neighboring markets
通过保持与航空公司,旅游中介,商业机构,私人俱乐部以及在社会团体和接壤的市场中的专业协会的联系,来为酒店获得新的和重复业务。
· Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media
定期回顾社会公共关系活动以确保酒店在本地和国家媒体中有较高的认知率。
· Manage the development of new products and services
管理新的产品和服务的发展
· Oversee the development of new marketing strategies
监督新的市场战略的发展
· Conduct market research
引导市场调查
· Maintain good communication with Regional Sales and Marketing personnel and implement corporate initiatives
维持与区域性的市场营销工作人员之间的良好沟通并主动与之合作
2. REQUIRED QUALIFICATIONS
工作所需资格
Required Skills
工作所需技巧
· Excellent customer relationship management skills良好的客户沟通和管理技巧
· Ability to work within a team and cross functional organization团队合作能力、宴会组织能力
· Team management 团队管理能力
· Effective team communication and influence ability 有效的团队沟通和影响力
Qualifications
资格认证
· Junior College Degree or above 大专以上学历
Technical Skill Capabilities
技术性要求
· Good master of using office software. 熟练掌握Office 办公软件
· Good speaking and writing English. 中英文书写及语言能力
· Familiar with Opera system 对Opera系统有一定了解
Non-Technical (including Managerial Capabilities):
非技术性(包含管理能力)
· Attention to details and customer services skills.关注细节和顾客服务技巧
· Ability to work with all levels within the organization.团队合作
· Leading and developing people & self 领导和发展员工及自我
Specific Experience
工作经验
· At least five years management experience of Sales and Marketing in 5-star hotels
至少5年五星酒店市场销售管理经验
· Above one year working experience for the position
一年以上同等职位的工作经验
宜春明月山假日度假酒店是洲际酒店集团中一家国际化的假日品牌酒店,拥有356间豪华舒适的客房及套房、全日制餐厅、大堂吧、多功能会议室及富硒温泉中心等综合设施。酒店坐落于宜春市温汤镇泉都北路23号,位于宜春市温汤镇古井泉商业街一侧,毗邻温汤河、月泉公园,购物出行皆方便。酒店距离明月山机场20公里,距离宜春火车站22公里。酒店周边景点环绕,从酒店前往宜春知名的明月山景区、仰山栖隐禅寺及南惹古村等景点十分便利。在宜春明月山假日度假酒店始终秉持“始终真实,展现真我”的服务特色,以及“尽炫自我”的企业文化。我们不仅坚持为客人提供真诚的服务,更为客人营造一个积极向上、亲切、真实友好的环境,这种主宰真实自我的风格已经深深根植于我们的一言一行中,形成了我们致胜之道的企业文化。这正是来自世界各地的优秀人才选择投身 宜春明月山假日度假酒店工作的原因。在宜春明月山假日度假酒店,我们的致胜之道至关重要;我们相信今天的全情投入造就通向美好未来的坦途。如果你是这样一位尽责的员工,你会在这里得到充分的肯定和回报。除了具有竞争力的薪酬福利,宜春明月山假日度假酒店拥有更人性开放的晋升体系,确保每一位员工都有明晰的职业规划。酒店定期进行薪资评审,同时着力挖掘个人潜能,提供多项技能培训,工作之余,还有各种丰富多彩的员工娱乐活动,在这个大家庭里,我们时刻鼓励员工提出意见、分享收获、“尽炫自我”。专业+专注+热情,我们就是这样将世界各地最具才华的员工聚集到一起,共同致力于打造出“客人挚爱的杰出酒店”。如果你正是这样的人才,需要这样的机会,请加入我们,共同成长。