Operations 旅行社预订部-预订专员
面议
停止招聘
发布于 2018-09-18
Operations 旅行社预订部-预订专员
面议
北京 | 经验不限 | 学历不限
停止招聘
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

1.Handle all client in quiries about bookings and products through phone calls, emails, or other communication channel

负责客户的酒店订房订单,每日处理电话/邮件或相关的沟通渠道.

2.Ensure that all requests, issues and complaints are settled promptly and accurately, perdefined policy, guidelines, term and conditions

确保客户所有的需求或投诉得到及时的处理以及反馈。履行公司与酒店签订的相关条款细则.

3.Proactively manage bookings by running reports from system, to clean non needed bookings

履行酒店订单的相关报表,定时录入/更新系统。及时关闭确认取消的订单.

4.Promote goodwill by being proactive, courteous, friendly, and helpful when dealing with clients and sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty

维护公司高标准的客户满意度以保障客户忠诚度。与销售部门合作适时推广公司品牌。

5.Rotate on the duty to support customer requests after office hours, might include evenings/nights during working days, and weekends as well as holidays

根据公司的部门排班安排,需要能够配合部门的工作轮班制度:下午班或周末工作一天 (可换工作日休息一天)

6.Identify and suggest improvement opportunity to managers

合理建议最优化的流程改进设想,并与部门经理沟通。

比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
北京市朝阳区建国路91号金地中心A座
导航
职位联系人
邢女士
China HR
对这个职位感兴趣? 最佳东方APP扫一扫 直接和HR聊一聊吧~
--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 旅游产品/线路--国际旅行社
    行业
  • 50-99人
    规模
  • 外商独资.外企办事处
    企业性质
Hotelbeds Group is a leading provider of services to the global travel tradewith key positions in some of the fastest growing segments in the industry. 


 


Distributing accommodation,transfers & activities in more than 180 countries.


Active in +120 source marketsworldwide.
The No1 global B2B bedbank.
Local destination managementoperations in +40 countries.
 
Our vision is to a play a leading role in reshaping travelwith our industry partners.
 
Our key business units are:
Bedbank: The No1 global B2B bedbank, including the brandsHotelbeds, Bedsonline and Hotelopia.
Transfer & Activity Bank: An integrated worldwideportfolio of transfers, activitiesand experiences distributed online through the brands of Activities, isango! and Hotelextras.
Destination Management: A globalleader in inbound services, operatingthe brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives).
 
By joining Hotelbeds Group you will be working for aleading global travel organisation at the forefront of the industry. With aclear strategy and business structure, we know what we want and how we want toget there, and this is evident across everything we do. You will experience aninnovative, engaging and multicultural environment where you will learn thetricks of the trade from the best travel professionals around. You will alsobuild strong and lasting business relationships across the globe.
 
We actively encourageinternational mobility, so once you have joined us you will have lots ofopportunities to develop your career across our multiple locations around theworld and in our different units and brands. People have always been at theheart of our business and we actively encourage a culture that enables peopleto work together creatively. In summary, we offer a great environment in whichto develop your future career.

北京市朝阳区建国路91号金地中心A座
导航
联系我们
  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
  • 联系我们

扫码下载最佳东方APP

扫码关注最佳东方微信号

未经veryeast.cn同意,不得转载本网站之所有招聘信息及作品 | 最佳东方版权所有©2003-
请输入下方图形验证码
请输入图形验证码
确定