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印度门童 Door man

2017-10-24 发布   2017-11-23 截止

工作经验:不限 工作地点:北京市 招聘人数:1人 薪资待遇:面议 提供食宿:提供食宿 工作性质:全职
年龄要求:20-30 语言要求:英语(流利) 计算机能力:不限 现所在地:北京市 户籍要求:国外 国外 最低学历:本科 性别要求: 国际号工作经历:优先 国内管理公司经历:不限 婚姻状况:不限
  • 职位描述
  • 公司介绍
  • Major Areas of Accountability


    1)     Meets and exceeds customer expectations byensuring department provides Good Service & Great Smile service andteamwork

    §  Providesvalue added service to customers by doing whatever reasonable and possible tomeet or exceed customer expectations

    §  Communicateseffectively with customers, co-workers, an supervisors

    §  Demonstratesteamwork by cooperating and assisting co-workers as needed

    §  Handlesdifficult situations effectively

    §  Meets GoodService & Great Smile service standards

    §  Performsother duties as required to provide Good Service & Great Smile service andteamwork

     

    2)     Welcomes and escorts customers upon arrival;exhibits courteous manners in accordance with State Guest Hotel’s standards

    §  Openscard door and/or entrance door

    §  Assistsguests by moving their baggage from the car or taxi

    §  Assistscustomers with baggage to the front desk

    §  Informthe guests where their car ban be parked

     

    3)     Maximizes customer satisfaction and hotelrevenue by promoting hotel restaurants and other services and facilities tocustomers

    §  Acquiresa working knowledge of hotel, in-house facilities and local information torespond to customer questions in these areas as required

     

    4)     Assists customers to check out from hotel

    §  Assistswith loading of baggage after opening entrance and car door

    §  Promoteshotel by inviting customers to come again

    §  Contactlocal ground transportation, assisting customers as needed into vehicle

    §  Requestsand collects room keys from customers

     

    5)     Maintains the upkeep and appearance of thehotel lobby entrance

    §  Performslight cleaning in the hotel entrance by picking up litter and emptying ashtrays

    §  Reportsany maintenance problems to Engineering Department for connection on a dailybasis

     

    6)     Contributes to the overall security of thehotel by reporting any usual occurrences to security

    §  Reportsunauthorized, undesirable, or suspicious people to security

    §  Notifiessecurity of potential security problems with customers

    §  Turnslost articles in to “Lost & Found” immediately

     

    7)     Provides continuous miscellaneous servicesto customers as needed

    §  Keepsentrances clear of cars

    §  Reportsburnt out lights at hotel entrance to Engineering immediately



  • 北京国宾酒店是北京市西城区首家五星级高档商务酒店,坐落于北京西部商务中心,毗邻金融街、国家政府机关、高科技开发区、北京展览馆。酒店是拥有505间客房的豪华酒店,是集客房、餐饮、会议及娱乐设施于一体的豪华商务酒店。步行5分钟即可到达地铁站,前往故宫、天安门广场仅需15分钟,距北京首都国际机场27公里。

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北京国宾酒店有限责任公司

  • 所属行业:酒店业
  • 企业性质:私营.民营企业
  • 人数规模:150-500人
  • 联 系 人:于经理
  • 联系方式:010-58585352
  • 企业地址:北京西城区阜成门外大街甲9号
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