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- 服务邮箱:service@veryeast.com
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FINANCIAL RETURNS 财务回报
· Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets
管理会议和宴会运营的各项工作,最大程度的完成部门预算。
· Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel
进行销售拜访,电话销售,书信,电子邮件销售以及邀请客户参观酒店的工作。
· Follows up on all enquiries
跟进所有询问。
· Analyses historical and other statistical information
分析历史和其它的统计信息。
· Attends trade shows and sells conference space when directed
按要求参加贸易展和销售会议。
· Establish leads from newspapers, magazines, relevant industry documents and follow up
从报纸,杂志和相关的行业文件中确定销售线索,并预以跟进。
PEOPLE 员工团队
· Negotiate terms pertinent to the sale of conference and banqueting services
协商有关会议销售和宴会服务的条款。
· Assist in the co-ordination of conference sales/promotional events and activities
协助协调会议销售和促销活动等工作。
· Assist in the operation of banquet functions
协助运作宴会工作。
· Liaise with Reservations for space allocation and priority
与预订部联系有关场地分配和优先权的问题。
· Conducts daily briefings and other meetings as needed to obtain optimal results
需要时主持每天的例会和其它会议,使会议取得最佳效果。
· Handles administrative works and keeps up-dated files on the following Conference matters including:
处理行政工作并更新下述与会议相关问题的文件:
o Past, present and future events
过去,现在和将来的活动
o Menus and beverage lists
菜单和酒水单
o Finance
财务
o Standards
标准
o Personnel and Training
人事和培训
o Entertainment
娱乐
o Meetings
会议
o Other hotels Conference and Banqueting operations
其它酒店会议与宴会运营情况
o Projects
项目
o Material and Equipment
材料和设备
· Liaise with the Purchasing Manager for any purchases needed for the Catering department
与采购经理联系有关宴会部特殊的采购要求等事宜。
· Works with Manager in the preparation and management of the Department’s budget
和经理一起编制和管理部门预算。
GUEST EXPERIENCE 宾客体验
· Entertain clients with the object to secure business or strengthen ties when required
为确保获得业务和加强客户关系招待客户。
· Conduct site inspections and tour familiarizations
审查现场和熟悉环境。
· Conduct client interviews
会见客户。
· Maintain a regular pattern of sales calls
保持定期销售拜访模式。
RESPONSIBLE BUSINESS 企业责任
· Maintain regular contact with ICHG regional hotels and reservation networks
定期与洲际酒店集团地区内的酒店联系,维护预订网。
· Monitor competitor activities and use information when developing strategies
监查竞争对手的活动并在制定策略时利用这些信息。
· Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business
同酒店业务有关的业务供应商,会议策划人,客人和会展部门,旅行代理,旅游运营商,航空公司,公司客户,政府部门和其它客源保持和发展密切的关系。
· Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department
与美术设计部和印刷公司或外部代理商联系,制作会议部门需要的图片和印刷品。
· Monitors local competitors and compare their operation with his/her operation
监测本地竞争对手的工作并与他们的运营进行比较。
· Solicits business and follow up on referrals and potential sales leads
向介绍的业务进行推销,跟踪和有可能的销售线索
· Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
通过贸易,酒店展和酒店拜访了解发展趋势,系统,规定和视听设备。
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