- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
job overview职位概述
Clean public areas according to hotel establishedquality standards and procedures.
依照酒店对清洁和外观的标准为公共区域提供保洁服务。
At InterContinental Hotels & Resorts®we wantcx our guests to feel special, cosmopolitan and In the Know which means we need you to:
在洲际酒店及度假村®,我们希望宾客感觉风格独特、时尚现代和深入洞悉,这意味我们需要你:
· Be charmingby being approachable, having confidence and showing respect.
亲切、充满自信、体现尊重来展现富有魅力的你。
· Stay in the momentby understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好,保持专注当下。
· Make it memorableby being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻,做到令人难忘。
DUTIES AND RESPONSIBILITIES工作职责
FINANCIAL RETURNS财务回报
· Use cleaning materials properly.
· 日常工作中控制好清洁用品的用量。
· Memorize hotel’s promotion information to enlarge customers’ consumption.
· 熟记酒店促销信息,鼓励客人增加消费。
OUR PEOPLE员工团队
· Maintain good relations with department staff and other departments.
· 与本部门员工以及其他相关部门保持良好的关系。
· Assist other staff to complete tasks if necessary so as to work better together.
· 在有需要的时候协助其他员工完成工作,体现关爱,协作共赢。
GUEST EXPERIENCE宾客体验
· Ensure cleaning quality in public areas to improve GSTS.
· 保证公共区域卫生质量,提高客人满意度。
· Be willing to help guests and accompany them to the specific place of hotel.
· 乐于帮助客人,并按照客人的要求陪同其到达酒店内的指定地点。
RESPONSIBLE BUSINESS企业责任
· Enhance environmental awareness and lower impact on environment as many as possible.
· 提高环保意识,尽可能减少日常工作对周边环境的影响。
· Be familiar with property safety, first-aid, security and emergency procedures and operate equipment wisely.
· 熟悉财产安全、急救以及火灾和紧急事故步骤,安全理智地操作设备。