招聘资深业务拓展经理_重庆解放碑帝晶酒店招聘信息-最佳东方

job overview

The Senior Business Development Manager will be responsible for managing an account portfoliowith the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned to him by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators.

At InterContinental Hotels & Resorts^®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

·Be charming by being approachable, having confidence and showing respect.

·Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

FINANCIAL RETURNS

· Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures

· Develop the assigned portfolio to meet set goals and maximise profitability

· Gather information on current and prospective clients / contacts to generate incremental business

· Maintain effective control of sales expenses

PEOPLE

· Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures

· Provide feedback to management on changing market conditions, including competition and market trends

·InvolveDirector of Sales where appropriate on sales calls and sales meetings

·Communicate to his/her superior any issues encountered and other relevant information

·Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required

· Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities

· Where applicable, act as escalation point for client and members of the Business DevelopmentTeam when issues are not solved at a proper level

GUEST EXPERIENCE

· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff

· Conduct client meetings as well as planning and coordinating site introduction tours and inspections

· Handle and manage clients’ queries or issues

· Be proactive and responsible for the follow up of new sales leads to enhance guest experience

· Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)

RESPONSIBLE BUSINESS

· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes

· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action

· Develop awareness and reputation of the hotel and the brand in the local community.

重庆解放碑帝晶酒店，位处重庆市中心渝中区解放碑半岛中央，地理位置优越，毗邻重庆市人民政府、朝天门广场、解放碑步行街、人民大礼堂。从酒店出发，您可便捷前往洪崖洞、三峡广场等著名旅游景点。精心设计的豪华客房、极尽奢华的配套设施，是追求高质量生活的商务旅客重庆之行的理想居庭。