招聘客房部主管_宁波市绿野山居度假村有限公司招聘信息-最佳东方

客房主管的职责

1)负责对所辖楼层客房的接待服务工作实行督导、检查，保证客房接待的正常、顺利进行，直接对客房部经理负责。

2)掌握所属员工的思想和工作情况，充分发挥班组长的作用。善于说服动员，作耐心细致的思想工作。

3)根据具体的接待任务，组织、调配人力。对VLP接待，协助班组掌握布置规格和要求。

4)每天巡视客房布置、清洁卫生、服务质量保持正常稳定水平。

5)汇总核实客房状况，及时向前台提供准确的客房状况报表。

6)对客房设施设备进行定期保养，保证房内设施完好，物资齐全完备。发现损坏或故障及时保修。提出设备更新、布置更新计划。掌握号各班组日常更换的布草及客房用品的消耗情况。

7)主动接触客人及陪同人员，了解客人特点和要求。

8)对班组处理不了的客人要求或疑难问题，主动帮助解决或帮助联络。

9)对所属员工的操作方法、工作规范进行培训。

10)经常检查所辖员工的仪容仪表、礼貌服务情况。

11)负责所属各班组的日常行政管理工作。对员工的工作态度、劳动纪律和工作质量进行统计考评。

12)执行客房部经理交给的其它任务。

绿野山居度假村是国家AAAA级旅游区，位于宁波市区慈城镇五星村（五星村是一个初具规模的文明、富裕、和谐的小康村）。山庄东临古色古香的慈城古县城，北靠风景秀丽的云湖，杭州湾大通道的延伸段临村而过，江北大道离村3公里，距慈城镇5公里，到宁波市区20公里，交通便捷，区位优越。山庄以优美、朴实的生态环境为依托，突出“山野与绿野”氛围，山庄核心区占地500余亩，另有茶场200余亩，苗圃基地100多亩，樱花等特色山林800多亩，内设有山居景观客房、山居花园房及园景房等168间/套，大小会议室8个，餐饮包厢、西餐厅及多功能厅、能容纳800余人同时就餐，同时还配有棋牌室、KTV包厢、室内室外旅泳池、健身房、影视厅、垂钓等休闲娱乐场所。是一家集农业旅游观光、度假养生、休闲运动、培训基地、会议等集于一体的综合性乡村旅游点，是宁波市区开发乡村旅游的重点区块。 Luye Mountain Residence resort is a national AAAA level tourist area. It is located in Wuxing village, Ningbo City, which is a civilized, prosperous and harmonious well-off village that has begun to take shape. Villa East antique Cicheng, north of the beautiful scenery of the Cloud Lake, Hangzhou Bay Bridge stretch near the village, from the village of Jiangbei Road 3 kilometers, 5 kilometers away from Keats Town, to Ningbo city 20 kilometers, convenient transportation and superior location. Villa with a beautiful ecological environment, simple to rely on, to highlight the "wild and green" atmosphere, the core area of villa covers an area of 500 acres, the tea plantation of more than 200 acres, more than 100 acres of nursery base, cherry and other characteristics of the forest is more than 800 mu, with mountain view rooms, mountain garden room and garden room 168 rooms / Suites 8, a small conference rooms, dining rooms, restaurant and multi-function hall, can accommodate 800 people dining at the same time, also equipped with a chess room, KTV room, indoor and outdoor swimming pool, gym, tour auditorium, fishing and other recreational places. It is a comprehensive rural tourism spot, which integrates agri tourism, sightseeing, vacation, health preservation, leisure sports, training bases and conferences. It is a key area for developing rural tourism in Ningbo.