• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范
• 领导好
• 包吃包住
• 节日礼物

-          Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests.
-          客人提供客人感兴趣的事情如：酒店服务，本地风景区，餐厅，医生，观光点等。
-          Regularly communicates with staff and maintains good relations.
-          定期与员工交流，与员工维持良好的关系。
-          Ensures that all bell staff and driver is neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently.  
-          随时确保行李部和车队员工的着装整洁，及时、有效地制定好安排给他们的任务。
-          Assist guests with all inquiries, both hotel and non-hotel related. 
-          回答客人有关酒店及非酒店的质疑。
-          Conduct effective shift briefings to ensure hotel activities and operational requirements are known. 
-          有效制作值班简报，确保员工知晓酒店活动及操作要求。
-           Maintain detailed knowledge of the activities of the day and alert to any potential problems.
-          详细了解酒店日常活动，警惕潜在问题。
-          Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, transport systems and special events.
-          详细了解酒店附近的各个地方，如：餐厅、剧院、购物中心、电影院、娱乐场所、银行、车站及其他特殊场所。
 -          Check mail, message of expected guests against the system/computer         and expected arrivals.
-          在电脑里查看客人预期会到达的邮件、信息，及预期会到达的客人。
-          Prepare efficient work schedule for Bell staff, arranging holidays and vacations, taking into consideration projected occupancy and forecasts and any large group movements, especially those with early or late arrivals and departures.
-          为行李部员工准备工作计划，安排假日及休息时间，考虑并预计大型活动安排，特别是或早或晚到达和离开的客人安排。
-          Check transportation arrangement states when beginning and ending of working ensure that all booking are well-controlled.
-          上班及下班时查询车辆预定情况，确保预定正常。
-          High level of proficiency in English & Chinese.
-          良好的英文、中文沟通能力。
-          Excellent guest relations and communication skills.
-          良好的客户关系及沟通能力。
-          Basic computer knowledge is required.
        -          基本的电脑运用技巧

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