- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
岗位描述
Job Description
阅读、检查电脑报表,分派每日具体工作,负责落实检查。
To read, check daily report, assigned to specific work, responsible for the implementation of examination.
控制客房物品、清洁用品的消耗。
Control rooms, cleaning supplies consumption goods.
确保客房各项设施设备正常工作。
Ensure that rooms all facilities and equipment to work normally.
检查工作用具运作情况及设备保养情况。
Checking equipment operation and maintenance of equipment.
督促员工的日常工作及工作表现,提出奖惩建议。
Supervise the daily work of staff and work performance,proposed system of reward and punishment.
协调员工相互间工作关系,保持积极的工作态度。
Coordination of staff mutual working relationship, to maintain a positive working attitude.
处理楼层上发生的所有事情及处理宾客投诉问题。
Processing floor all the things and handling guest complaints.
培训新员工及进行有关的岗前培训。
Training new employees and associated pre-job training.
统计客房每日运作中各类报表。
Statistics of various kinds of forms in daily operation room.
服从楼层主管指派的各项工作,推出改进工作的新方法。
Floor supervisor assigned to each work, to introduce an improved new ways of working.
确保上级的工作要求贯彻落实,完成经理委派的特殊工作。
Ensure that work to implement the requirements, complete the manager assigned special work.
确保房间的清洁及所管区域达到较高的清洁水平。支持中文、英文免费在线翻译。
Ensure that the rooms are clean and the control of regional higher cleanliness level.
满足客人提出的合理需求,维护部门利益。
Meet the guests presented reasonable needs, maintenance department interests.
完成你上级交待的其它任务。
Carry out other tasks as directed by your supervisors.
汇报对象REPORTING LINES
直接向楼层主管汇报Direct report to HSKP Supervisor-Floor
间接向助理行政副管家汇报Indirect report to Asst Executive Housekeeper
岗位要求JOB SPECIFICATION
高中或大专毕业或具有丰富的工作经验。
Graduate from college or can be replaced by adequate experience.
技能要求Skills
良好的管理及沟通能力。
Good supervisor to people and communication ability.
能说简单的英文,能从电脑上读懂房态。
Can speak some English at least can read from Housekeeping State.
专业知识Technical
具有良好的客房部楼层日常操作方面的知识。
Good knowledge of Housekeeping Guest floors daily operation.