招聘前台接待_武汉汉南绿地铂瑞酒店招聘信息-最佳东方

岗位职责
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2.查看交班记录，了解上一班的移交事项，并负责处理。
3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。
4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。
5.熟练总台各项专业业务和技能，搞好对客服务。
6.熟练掌握店内外信息，提供准确的问讯服务。
7.负责为下榻酒店的宾客办理入住登记手续。
8.负责客房钥匙的管理和发放工作并严格遵守验证制度。
9.制作有关报表，为其它部门提供准确的接待信息。

岗位要求
1.具备英语基础。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。
4.相貌端正，身体健康。

关于武汉汉南绿地铂瑞酒店（About PRIMUS Hotel Wuhan Hannan）领略欧洲风情，执掌悠然时光。绿地国际酒店管理集团旗下奢华品牌酒店：武汉汉南绿地铂瑞酒店坐拥武汉市汉南区绿地城欧洲风情小镇，设有308间豪华客房、行政客房及总统套房，配备匠心独具的餐饮、休闲与会议设施，旨在以卓越的品质，惬意的氛围，得天独厚的地理优势，为您开启欧洲原境生活新体验。Relax amidst true European opulence. PRIMUS is a luxury hotel brand under the renowned Greenland International Hotel Group. Primus Hotel Wuhan Hannan is located in Greenland City European Town in Wuhan's Hannan District. where it features 308 deluxe rooms, executive rooms and presidential suites. What's more, the hotel is uniquely equipped to provide catering, leisure and conference service. Providing brilliant accommodations in a supremely pleasant atmosphere, we welcome you to a new experience of European living. 酒店餐饮服务融汇了中西方特色美味，提供自助、零点及专属服务，为您的用餐与小憩带来多样化选择。瑞臻中餐厅/瑞逸全日餐厅/本源特色餐厅/瑞沁大堂吧/露台酒吧/铂瑞行政酒廊将会令您流连忘返。The hotel offers guests an enticing selection of food and beverage options that encompass both Chinese and Western cuisine. Dining includes buffet, à la carte and exclusive service choices where there is a wide a variety of culinary delights to enjoy. TENDER Chinese Restaurant/YI ALL Day Dining Restaurant / ORIGIN Specialty Restaurant / SERENADE Lounge / Terrace Bar / PRIMUS Club Lounge, all outlet will immerse you in unforgettable tastes. 酒店拥有总面积逾2,000平方米的会议场地，包括1间挑高大宴会厅及6间风格各异的多功能厅，且均配有高科技会议设施和高速网络连接。让您的每一次活动都能超越期望！The hotel has a total area of more than 2000 square meters of meeting and events space, including a grand ballroom and 6 multifunctional halls, all full equipped with high-tech conference facilities and high-speed internet access.