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岗位职责
1.直接负责礼宾部的工作。
2.对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。
3.管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。
4.负责所有的特殊事情和酒店服务的有关信息的公告。
5.确保工作区域内的所有设备处于良好工作状态。
6.参与员工的培训工作。负责员工的日常培训,制定培训计划。
7.宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
岗位要求
1.大专以上学历,有同岗位工作经验3年以上
2.身体健康,品貌端正,形象气质佳。
3.优秀的组织管理能力。
4.优秀的交际能和沟通技巧。
5.善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
关于武汉汉南绿地铂瑞酒店(About PRIMUS Hotel Wuhan Hannan)领略欧洲风情,执掌悠然时光。绿地国际酒店管理集团旗下奢华品牌酒店:武汉汉南绿地铂瑞酒店坐拥武汉市汉南区绿地城欧洲风情小镇,设有308间豪华客房、行政客房及总统套房,配备匠心独具的餐饮、休闲与会议设施,旨在以卓越的品质,惬意的氛围,得天独厚的地理优势,为您开启欧洲原境生活新体验。Relax amidst true European opulence. PRIMUS is a luxury hotel brand under the renowned Greenland International Hotel Group. Primus Hotel Wuhan Hannan is located in Greenland City European Town in Wuhan's Hannan District. where it features 308 deluxe rooms, executive rooms and presidential suites. What's more, the hotel is uniquely equipped to provide catering, leisure and conference service. Providing brilliant accommodations in a supremely pleasant atmosphere, we welcome you to a new experience of European living. 酒店餐饮服务融汇了中西方特色美味,提供自助、零点及专属服务,为您的用餐与小憩带来多样化选择。瑞臻中餐厅/瑞逸全日餐厅/本源特色餐厅/瑞沁大堂吧/露台酒吧/铂瑞行政酒廊将会令您流连忘返。The hotel offers guests an enticing selection of food and beverage options that encompass both Chinese and Western cuisine. Dining includes buffet, à la carte and exclusive service choices where there is a wide a variety of culinary delights to enjoy. TENDER Chinese Restaurant/YI ALL Day Dining Restaurant / ORIGIN Specialty Restaurant / SERENADE Lounge / Terrace Bar / PRIMUS Club Lounge, all outlet will immerse you in unforgettable tastes. 酒店拥有总面积逾2,000平方米的会议场地,包括1间挑高大宴会厅及6间风格各异的多功能厅,且均配有高科技会议设施和高速网络连接。让您的每一次活动都能超越期望!The hotel has a total area of more than 2000 square meters of meeting and events space, including a grand ballroom and 6 multifunctional halls, all full equipped with high-tech conference facilities and high-speed internet access.