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• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee
根据酒店的职责,目标和方向制定酒店的人力资源战略,并呈交给酒店行政委员会审阅。• Establishes at the property, the IHG HR framework including:
为酒店设立洲际酒店集团的人力资源框架,内容包括:
o The organization structure
组织结构
o HR Policies and Procedures
人力资源规章制度
o Recruitment system
招聘制度
o Induction and Orientation procedures
新员工入职培训程序
o Training procedures
培训制度
o Performance Appraisal system
工作表现评估系统
o Transfer and promotion procedures
调任和晋级程序
• Develops a hotel succession plan
制定酒店接班人计划。• Designs HR forms, documents and processes
设计人力资源表格,文件和程序。
• Develops staffing policies in line with IHG guidelines
按照洲际酒店集团的指导纲要制定员工配置制度。
• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )
为经理们提供与人力资源领域相关的培训 (招聘,轮班成本最低化,评估等)。
• Assist Department Heads in customizing Job Descriptions
协住部门领导设计职位描述。
• Develops a reward and recognition system
制定一套员工奖励制度。
• Perform the role of adviser, consultant and councilor to management and staff
担当管理层和员工的顾问。
• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)
制定纠正与员工相关的工作问题(包括旷工,人材流动,稳定员工队伍,员工的士气等)
• Manage industrial relations issues of the hotel
管理酒店的劳资问题。
• Manage workers compensation and rehabilitation and medical insurance
管理员工康复和赔偿以及医疗保险。
• Manage the hotel’s superannuation scheme
管理酒店的养老金计划。
• Develop and implement procedures for handling disciplinary and grievance interviews
制定和实施处理员工纪律和申诉的面谈制度。
• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations
与外部机构建立良好的关系,包括政府培训机构,培训顾问,私人培训供应商和行业协会。
• Provide advice to the General Manager which will assist in the meeting of strategic objectives
为总经理提供建议以便协助酒店实现战略目标。
• Manage the legal issues of the department
管理部门的法律问题。
• Respond to requests for information from internal and external sources, including Corporate Office
处理来自内部和外部(包括集团办公室)的工作要求。
• Maintain remuneration scales in accordance with financial objectives
制定与财务计划相符合的薪酬标准。
• Plan bonus, commission and incentive schemes for relevant staff
为相关员工制定奖金,佣金和奖励方案。
• Ensures comprehensive and regular staff communication sessions
确保全面的,常规性的与员工交流思想。
• Prepares efficient work schedules considering the hotel and labor requirements
在考虑酒店和劳力需求后制定高效的工作时间表。
• Approves leave after considering hotel requirements
在考虑酒店的需求后批准员工休假。
• Works with Director of Finance in the preparation and management of the Department’s budget
与财务总监一起编制和管理部门预算。
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Knowledge of Local Labour and Employment Regulations.
具有本地劳动和雇佣法的知识
• Proficient in the use of Microsoft Office
精通微软办公软件
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.
具有解决问题,推理,号召,组织和培训能力
• Good writing skills
良好的写作技能
• Training Background Preferred
培训背景优先
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