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• Establish good communication and good will with informal leaders and relevant members of local community
同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉
• Coordinate and organize the day to day operations of the department including planning and controlling
协调和组织本部门的日常运营工作,包括计划和控制
• Manage the develop and implementation of departmental standards
承担制定和执行部门工作标准的管理工作
• Ensure all patrolling, inspection and escort duties are performed to a high standard
确保按照高水准执行所有的巡视和检查工作
• Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
密切关注并保持既定行为准则目标,如未达标,应采取相应措施
• Ensure firearms and other weapons are not carried by staff when on duty
值勤时确定员工不携带武器及其它凶器。
• Supervise emergency drills
监督指导紧急情况演习
• Oversee the security department including layout of security personnel and their detailed and regular training
监督保安部日常工作,包括保安人员的部岗及日常训练
• Perform leadership training for all senior security personnel
对所有高级保安人员进行领导能力方面的培训
• Check and analyze all incoming reports to formalize action plan
分析检查所有报案记录并制定行动计划
• Maintain the loyalty and discipline of all security personnel
保持所有保安人员的纪律性和忠诚度
• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
确保所有保安人员及酒店所有员工遵守各项安全法规
• Establish good cooperation with hotel’s senior staff with other hotels
与其他酒店的高层员工建立良好的合作关系
• Coordinate with the local investigator in crimes & accident handling and investigating
协助地方当局调查处理犯罪及事故案件
• Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
为特殊活动制定保安工作计划(如研讨会、大型会议、政府要客、婚庆等)
• Works with Human Resources on manpower planning and management needs
和人力资源部一起进行人力规划和管理需求。
• Works with Director of Finance in the preparation and management of the Hotel’s budget.
与财务总监一起编制和管理酒店的预算。
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉有关财产安全、紧急救助、消防和其他危机事件的处理方案,并能够安全谨慎地使用设备。
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
制定处理危机情况的工作方案,并提示上级领导存在潜在的隐患。
• Log security incidents and accidents in accordance with hotel requirements
按照酒店要求有效记录安全事故事件。