招聘行李员 Bell Service Agent_宁波东钱湖康得思酒店招聘信息-最佳东方

岗位职责
1.服从上级的工作安排；
2.按照行李服务流程和要求，为抵离客人提供行李搬运服务，并将每次运送情况做好记录；
3.协助做好大堂寻人服务和在大堂放置各类告示牌，及时撤换过期的告示牌并搬至指定的存放地点；
4.做好行李服务设备的清洁工作；
5.按照服务流程迎送客人，提供拉门服务；
6.维护出入车辆秩序，保证上下客车位和车道畅通；
7.阻挡精神病患者和衣冠不整者进入酒店，发现异常情况，立即与值班的保安人员或大堂经理联系，妥善处理；
8.准确回答客人的询问，主动做好服务工作；
9.下雨天，为上下车客人撑伞，并为客提供雨具存放及保管，并提供借伞服务；
10.熟悉酒店各种服务项目和营业时间，向客人推销酒店的各项服务，介绍酒店客房设施。了解本市交通、商业、旅游等方面资料；
11.随时听从接待员的召唤，迅速接受带房任务及为客提供物品转接服务；
12.为客人指路，认真回答客人的询问，尽量满足客人的需求；
13.负责分送邮件、报刊、报表、留言单及前厅通知等，并按规定登记和办理签收手续；
14.受理客人行李寄存及领取，并做好详细的存取记录；
15.协助大堂副理维持大堂秩序，控制好大堂内外的灯光；
16.积极参与酒店和部门组织的各项活动，完成上级交予的各项工作。

岗位要求
1.中专及以上学历；
2.工作认真、作风细致、吃苦耐劳、反应灵活；
3.能进行英语日常会话，开展对客服务。

The first Cordis Resort in China, located next to Dongqian Lake, walking distance to Mashan Wetland and close to the stone carving museum of the Southern Song Dynasty and Fuquan Mountain. Heartfelt Service with extraordinary experiences. The hotel features 238 spacious guest rooms and villas with stunning views of Dongqian Lake and the surrounding mountain scape. A large bathroom and Sun Terrace invites guests to relax and recharge from the busy city. The hotel has five food and beverage outlets: All Day Dining Cordis Market, Chinese Restaurant Ming Court, Specialty Restaurant Lake House, Lobby Lounge and Bar 29°. A variety of function rooms deliver multiple choices to guests. Featuring the 805sqm pillar-less Grand Ballroom with 7m ceiling height, the perfect venue for weddings, social events, meetings and conferences. The Grand Ballroom can be partitioned into 3 independent rooms for flexibility. In addition, there are more multi-functional meeting venues available for various purposes. Our experienced team is committed to personalised guest service and is on hand to ensure that all your events are professionally delivered. Created for families with children, an extensive indoor and outdoor Kids Center, comprehensive Health Club, and “Chuan” Spa to exercise or just relax. The Cordis Dongqian Lake is situated in a tranquil garden setting surrounded by mountain and lake views. Cordis is an international collections of timeless hotels and resorts by Langham Hospitality Group, offering approachable luxury paired with a service that is heartfelt and intuitively generous. 中国首家康得思度假型酒店，位于东钱湖畔马山湿地旁，临近南宋石刻公园与福泉山茶场景区，全心以您为本，体验非凡！酒店拥有238套全市稀有宽敞舒适的豪华客房及别墅，每间客房均配备有首屈一指的洗浴间和露台，足不出户即可欣赏青山碧水迷人的自然风光；酒店拥有5个精选餐饮设施：东悦市集全日餐厅，明阁中餐厅，湖居特色餐厅，大堂酒吧及二十九度酒吧； 805平方米、高达7米的多功能豪华无柱式大宴会厅可独立分隔为3个独立的中型宴会厅，更有其他多功能现代化会议场地供选择；经验丰富的宴会团队为您提供量身定制的专业服务；酒店还配有超大型室内外儿童主题乐园、健身中心，和「川」水疗中心。酒店园林叠瀑环绕，个性化的关怀服务，打造难忘的独特活动记忆以及让您在褪去城市繁华后享受一份宁静与舒适。康得思是朗廷酒店集团旗下的国际酒店及度假酒店品牌，以全心全意的挚心服务，为宾客缔造亲切而奢华的住宿体验。 CORDIS, DONGQIAN LAKE, NINGBO宁波东钱湖康得思酒店28 SHASHAN ROAD, DONGQIAN LAKE, NINGBO, 315133, CHINA中国宁波东钱湖旅游度假区沙山路28号，邮编315133电话T +86 574 5666 8888 传真F +86 574 5666 9999CORDISHOTELS.COM/DONGQIANLAKE面试时间：周一至周五 10:00 - 16:00面试地址：马山休闲露营地公交站旁（公交 960路/966路内环/966路外环/968路）