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Job duties
1. Master the day's guest and catering activities.
2. Participate in the work of the front desk. Identify and report problems at work.
3. Master the important guests who arrive and leave the store on that day and return to the guests.
4. Prepare registration forms, key cards, etc. before guests arrive at the store to ensure convenient and fast check-in.
5. Maintain good communication with guests in order to understand the guests 'likes and dislikes(preferences) and assist guests in solving difficult issues.
6. Do a good job of telephone visits to guests who live in the store every day, collect guests 'opinions, and take follow-up measures in a timely manner and report to the superiors.
7. Receive and greet departing guests at the front desk, lobby and business floor.
8. Assist guests on the business floor to check in and exit.
Job requirements
1. Bachelor degree or above, more than 2 years working experience in the same position, good English communication skills.
2. Have a good sense of service, teamwork spirit and good communication, coordination and adaptability.
3. Pay attention to details, work
1.项目名称:南通青年东路希尔顿欢朋酒店。2.项目地点:江苏省南通市青年东路189号南通财通科创园内。3.公司简介: 希尔顿欢朋 (Hampton by Hilton) 是希尔顿全球旗下最大的酒店品牌。1984 年,全球首家希尔顿欢朋酒店在美国孟斐斯市开业。其后三十多年来,希尔顿欢朋酒店快速扩展业务,截至目前,在 21 个国家(包括美国、加拿大、俄罗斯和德国)拥有 2,300 多家酒店。2014 年,希尔顿全球与中国最具创新力的企业之一铂涛集团签订独家战略合作协议,在中国启动和快速发展希尔顿欢朋酒店品牌。作为品牌合作伙伴,铂涛集团全面负责希尔顿欢朋酒店在华市场的开发和运营。除了使欢朋品牌在全球大获成功的许多特色服务 – 包括健康早餐、免费 WiFi、清爽的睡床、以及酒店成员提供的友善、可靠、关怀、周全的服务以外,值得宾客期待的还有中国本地化特色的设施与服务。 南通青年东路希尔顿欢朋酒店拥有242间新颖独特的客房,健康格调的餐厅,乐动健身房,有多个可容纳100-500人的大小会议室、宴会配套设施和恰到好处的知己服务,使客人能够享受高品质的快乐入住体验。酒店自1月23日开业以来,承接各种大型活动。 酒店位于南通新规划的中创区核心地带,距离南通兴东国际机场仅8分钟车程,紧邻正在建设的南通高铁东站和地铁2号线;丰富多彩的团队活动,充满活力的管理团队,来吧,小伙伴们,一起分享快乐的工作。