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Managing Profitability and Departmental Budgets
• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
Managing Property Operations
• Strives to improve service performance.
• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
Leading Property Operations Teams
• Establishes a vision for product and service delivery on property.
• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.
Managing and Conducting Human Resources Activities
• Observes service behaviors of employees and providing feedback to individuals and/or managers.
• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
Must: Operational background
Preferred: F&B background, pre-opening/renovation experience, Mandarin speaking
上海康莱德酒店坐落上海市中心的南京东路和人民广场地带,交通便捷,连接1/2/8地铁线。著名的南京路步行街,人民广场,上海博物馆,上海大剧院等亦在信步之间;步行亦可到达外滩、新天地、豫园、城隍庙等知名旅游景点;距外滩咫尺之遥,毗邻人民广场地铁站。酒店作为人民广场地标建筑,楼高66层,设计时尚典雅,餐厅和酒吧供应丰富的创意美食和特色饮品。728间客房及套房雅致舒适,均设有宽大的落地窗,人民广场和外滩的迷人景色尽收眼底。酒店40 层及以上为行政楼层,可居高临下俯瞰繁华城市及外滩景观,于此下榻尊享诸多希尔顿会员专属礼遇。