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Responsibilities 工作职责
· Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
· 管理洗衣房的工作,包括所有客房和套房的布巾,所有餐饮场所和会议场所的布巾,设施,修补,客人的干洗服务,根据酒店和公司的业务目标,确保符合所有产品质量标准,为酒店客人提供优质的服务。
· Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques
· 全面掌握湿洗、去渍、上浆、干洗和熨烫的技能。
· Organize movement of dirty and clean laundry and of guest valet service
· 组织洗前和洗后的衣物的运送和上门送衣服务。
· Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding
· 保证所有破损的布草和制服均被送至制服房修补或丢弃。
· Control and record chemical consumption and reorder as required
· 控制并记录洗衣粉消耗情况并按要求订货。
· Assist in maintaining records of stock and equipment
· 协助保管库存和设备记录。
· Supervise all employees with the Laundry Department
· 监督洗衣部的所有员工。
· Ensure an accurate valet delivery
· 确保上门送衣服务的准确性。
· Ensure daily production records for linen and uniforms are maintained
· 对每日所洗的布草和制服的数量进行记录。
· Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department
· 与维修部合作,进行定期的预防性维修工作并减少机器的故障停机时间 。
· Works with Superior and Human Resources on manpower planning and management needs
· 与上级领导和人力资源部一起进行人力规划和管理需求。
· Works with Superior Director of Finance in the preparation and management of the Department’s budget.
· 与上级领导和财务总监一起编制和管理部门预算。
· P Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition
· 确保酒店洗衣房的湿洗和干洗服务均达到最高标准,所洗衣物均整洁的返还至客人或员工。
· Maintain and order supplies and requirement in a timely and efficiency manner while minimising waste and maintaining “green” initiative.
· 及时、高效订购各种所需物资和设备,降低浪费,促进“绿色”环保。
Requirements 职位要求
· Diploma in Hotel Administration, Hotel Management or equivalent
· 具有酒店行政管理,酒店管理或相关的专科学历。
· 5 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.
· 最好拥有在相似规模酒店5年客房或洗衣房工作经验,包括管理经验。
· Proficient in the use of Microsoft Office
· 熟练使用微软办公软件
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
此职位描述所陈述的只是该项工作的核心内容和主要层面,并非所有职责或资历要求。
Crowne Plaza Bijie Jinhai Lake is an international hotel, which was invested by the Bijie municipal construction investment (group) co. Ltd, and managed by Intercontinental Hotel Group. It is located in a beautiful city - Bijie, which owns magnificent scenery, famous for natural caves and lakes, flowers and cranes, also a paradise hiding from summer heat. Crowne Plaza Bijie is building close the Jinhai lake, the beauty of the lake can be attached easily from here. We have 398 rooms with comfort and high quality in total, also divers restaurants with different tastes, and many conference rooms with modern facilities. Just took you 10 minutes by car to Bijie Feixiong Airport. We are the best choice for you to take the business travel, family holiday travel, and mass conferences. As the intercontinental hotel group’s ‘winning ways’ had request, we will try our best to make a great start for you , to let you joining in us and give you a growing up space. Also , we are going to build you a stage ‘room to be yourself’, provide you with considerable salary and benefits among the labor market, and all-directional training to helping you to grow up.毕节金海湖皇冠假日酒店是由毕节市政建设投资(集团)有限公司投资建设,洲际酒店集团管理的一家国际品牌酒店。酒店坐落于风光景色旖旎,有着“洞天湖地”、“花海鹤乡”、“避暑天堂”等美誉之称的毕节市。酒店临湖而建,秀美的湖光景色映收眼底,398间高品质客房,各色餐厅,以及现代化高端设施的会议厅,距离机场10分钟的车程,是您商旅出行、家庭旅游度假、大型会议的绝佳选择。秉承洲际集团‘致胜之道’的价值观,毕节金海湖皇冠假日酒店将精心为您缔造一个良好的入职开端,让您融入团队并获得成长的空间,同时我们也提供具有竞争力的薪酬和福利、以及全方位的培训,为您打造一个‘尽炫自我’的舞台。