招聘Public Area Supervisor公共区域主管_毕节金海湖皇冠假日酒店招聘信息-最佳东方

Responsibilities 工作职责

· Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

· 监督和检查分配给客房和公共区域服务生的工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。

· Manage storage areas

· 管理仓库

· Maintain adequate stock levels

· 保存充足的用品存货。

· Complete stock takes as required

· 按要求完成库存盘点工作。

· Maintain stock levels

· 维持存货水平

· Supervise the implementation of public area standards and procedures in relation to:

· 监督公共区域各项标准和工作程序的执行：

- Public area service

公共区域服务

- Bathroom service

卫生间服务

- Cleaning service

清洁服务

- Linen maintenance

布巾维护

· Recommended changes to these standards and training needs on an ongoing basis

· 就这些标准和培训需求提供持续性的改进建议。

· Open and close the shift and ensure effective shift hand over

· 负责管理接班和交班工作，以确保交接班过程的有效进行。

· Perform public area inspections

· 检查公共区域

· Co-ordinate special projects (eg site public area, vermin control, window and carpet cleaning)

· 协调特别项目(如参观公共区域，除虫，窗户和地毯的清洁)。

· Ensure consistency within the department

· 确保部门内工作的一致性。

· Ensure you have complete knowledge of public area, layouts and facilities

· 确保具有公共区域，设计和设施的全面知识。

· Conducts shift briefings to ensure hotel activities and operational requirements are known

· 进行交接班说明，确保了解酒店的工作和运营需求。

Requirements 职位要求

· High School or Diploma in Hotel Administration, Hotel Management or equivalent

· 高中或酒店行政管理，酒店管理或相当的大专学历。

· 2 years public area experience and at least 1 year captain experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

· 最好拥有在相似规模酒店2年公共区域及至少一年领班工作经验，包括管理经验或培训经验。

· Proficient in the use of Microsoft Office

· 熟练使用微软办公软件

· Organizational and training abilities

· 具有组织和培训能力

· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

此职位描述所陈述的只是该项工作的核心内容和主要层面，并非所有职责或资历要求。

Crowne Plaza Bijie Jinhai Lake is an international hotel, which was invested by the Bijie municipal construction investment (group) co. Ltd, and managed by Intercontinental Hotel Group. It is located in a beautiful city - Bijie, which owns magnificent scenery, famous for natural caves and lakes, flowers and cranes, also a paradise hiding from summer heat. Crowne Plaza Bijie is building close the Jinhai lake, the beauty of the lake can be attached easily from here. We have 398 rooms with comfort and high quality in total, also divers restaurants with different tastes, and many conference rooms with modern facilities. Just took you 10 minutes by car to Bijie Feixiong Airport. We are the best choice for you to take the business travel, family holiday travel, and mass conferences. As the intercontinental hotel group’s ‘winning ways’ had request, we will try our best to make a great start for you , to let you joining in us and give you a growing up space. Also , we are going to build you a stage ‘room to be yourself’, provide you with considerable salary and benefits among the labor market, and all-directional training to helping you to grow up.毕节金海湖皇冠假日酒店是由毕节市政建设投资(集团)有限公司投资建设，洲际酒店集团管理的一家国际品牌酒店。酒店坐落于风光景色旖旎，有着“洞天湖地”、“花海鹤乡”、“避暑天堂”等美誉之称的毕节市。酒店临湖而建，秀美的湖光景色映收眼底，398间高品质客房，各色餐厅，以及现代化高端设施的会议厅，距离机场10分钟的车程，是您商旅出行、家庭旅游度假、大型会议的绝佳选择。秉承洲际集团‘致胜之道’的价值观，毕节金海湖皇冠假日酒店将精心为您缔造一个良好的入职开端，让您融入团队并获得成长的空间，同时我们也提供具有竞争力的薪酬和福利、以及全方位的培训，为您打造一个‘尽炫自我’的舞台。