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Responsibilities 岗位职责
· Works with Superior and Human Resources department to ensure the departmental performance of staff is productive. Duties include:
· 与上级和人力资源部一起,确保部门员工的工作绩效和生产力。职责包括:
Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
根据部门标准和程序实施工作培训,并记录每个员工的进展情况
Trains and develops the assigned Employees in order to improve their skills and quality of work..
培训和发展指定的员工,以提高他们的工作技能和质量。
Provide input for probation and formal performance appraisal discussions in line with company guidelines
根据公司的指导准则,为试用期和正式工作表现评估的讨论提供意见
Ensure new staff attend Corporate Orientation within first month of hire
确保新员工在聘用后第一个月内参加公司的入职培训
Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
对员工进行辅导、咨询和违法酒店政策和部门程序时的纪律处分,提供有建设性的反馈意见,以改善工作绩效
· Ensures that house rules are followed and obeyed.
· 确保遵守和奉行内部的规定。
· Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
· 确保所有下属员工准时出席和遵守工作日程表。
· Ensures that personal grooming and hygiene standards are being observed. Does spot checks in the morning.
· 确保遵守个人仪容和卫生标准。在早晨进行抽查。
· Ensures all subordinate personnel follow the Engineering Standards and Procedures as issued from time to time.
· 确保所有下属员工遵守不定时发布的工程标准和程序.
· Is responsible issuing warnings to his subordinates for infringements of Hotel Rules and Regulations, examples are, but not limited to:
· 负责向下属发布违反酒店规则和规定的警告,例如,但不仅限于:
Sleeping whilst on duty
当班时睡觉
Late arriving at beginning of shift
上班迟到
Early departure at the end of the shift
早退
Not following up on guest complaints
不跟进客人的投诉
Not adhering to grooming standards
不遵守仪容仪表标准
Requirements 职位要求
Technical school graduate either in one of the trades of electrical/electronic/mechanical/refrigeration & air conditioning/ plumbing or obtains vocational training plus 3 years of experience in related work, it include 1 year in a supervisory role, or an equivalent combination of education and experience. Hotel experience preferred. Professional certification and license if required by law.
技术学校电气/电子/机械制冷和空调/水管专业中任何一个专业毕业或接受过职业培训加上3年相关工作经验,包括1年担任管理职责的经验,或同等的教育和经历。拥有酒店经验者优先。持有法律可能要求的职业证书和许可证。
The statements in this job description are intended to describe the essential nature and level of work being performed,They are not intended to be ALL responsibilities or qualification of the job.
此职位描述所陈述的只是该工作的核心内容和主要层面,并非所有职责或资历要求。
Crowne Plaza Bijie Jinhai Lake is an international hotel, which was invested by the Bijie municipal construction investment (group) co. Ltd, and managed by Intercontinental Hotel Group. It is located in a beautiful city - Bijie, which owns magnificent scenery, famous for natural caves and lakes, flowers and cranes, also a paradise hiding from summer heat. Crowne Plaza Bijie is building close the Jinhai lake, the beauty of the lake can be attached easily from here. We have 398 rooms with comfort and high quality in total, also divers restaurants with different tastes, and many conference rooms with modern facilities. Just took you 10 minutes by car to Bijie Feixiong Airport. We are the best choice for you to take the business travel, family holiday travel, and mass conferences. As the intercontinental hotel group’s ‘winning ways’ had request, we will try our best to make a great start for you , to let you joining in us and give you a growing up space. Also , we are going to build you a stage ‘room to be yourself’, provide you with considerable salary and benefits among the labor market, and all-directional training to helping you to grow up.毕节金海湖皇冠假日酒店是由毕节市政建设投资(集团)有限公司投资建设,洲际酒店集团管理的一家国际品牌酒店。酒店坐落于风光景色旖旎,有着“洞天湖地”、“花海鹤乡”、“避暑天堂”等美誉之称的毕节市。酒店临湖而建,秀美的湖光景色映收眼底,398间高品质客房,各色餐厅,以及现代化高端设施的会议厅,距离机场10分钟的车程,是您商旅出行、家庭旅游度假、大型会议的绝佳选择。秉承洲际集团‘致胜之道’的价值观,毕节金海湖皇冠假日酒店将精心为您缔造一个良好的入职开端,让您融入团队并获得成长的空间,同时我们也提供具有竞争力的薪酬和福利、以及全方位的培训,为您打造一个‘尽炫自我’的舞台。