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Responsibilities岗位职责
In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
Supervise cash handling and banking procedures
监督现金的处理和存放程序。
Prepare daily banking and cash flow reports
编制每日存款和流动资金报告。
Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度。
Deal with irregular payments
处理异常的付款情况。
Supervise the maintenance of service equipment
监督服务设备的维护保养。
Monitor standards of guest facilities and services
监督客用设施和服务的标准。
Control stock and monitor security procedures
控制存货和监督保安成序。
Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
Supervise functions
监督各项职能。
Supervise outlet service
监督餐厅的服务。
Works with Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求。
Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
Requirements职位要求
2 years shift leader experience or an equivalent combination of education and experience. Supervisory experience preferred.
2年餐厅领班工作经历,或与此相当的教育和相关工作经验结合的背景。具主管经验优先考虑。
Diploma in Hotel Management, Food & Beverage, or related field.
酒店管理,餐饮或相关专业的大专学历。
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
Problem solving and training abilities.
具有解决问题和培训的能力
The statements in this job description are intended to describe the essential nature and level of work being performed,They are not intended to be All responsibilities or qualifications of the job.
此职位描述所陈述的只是该工作的核心内容和主要层面,并非所有职责或资历要求。
Crowne Plaza Bijie Jinhai Lake is an international hotel, which was invested by the Bijie municipal construction investment (group) co. Ltd, and managed by Intercontinental Hotel Group. It is located in a beautiful city - Bijie, which owns magnificent scenery, famous for natural caves and lakes, flowers and cranes, also a paradise hiding from summer heat. Crowne Plaza Bijie is building close the Jinhai lake, the beauty of the lake can be attached easily from here. We have 398 rooms with comfort and high quality in total, also divers restaurants with different tastes, and many conference rooms with modern facilities. Just took you 10 minutes by car to Bijie Feixiong Airport. We are the best choice for you to take the business travel, family holiday travel, and mass conferences. As the intercontinental hotel group’s ‘winning ways’ had request, we will try our best to make a great start for you , to let you joining in us and give you a growing up space. Also , we are going to build you a stage ‘room to be yourself’, provide you with considerable salary and benefits among the labor market, and all-directional training to helping you to grow up.毕节金海湖皇冠假日酒店是由毕节市政建设投资(集团)有限公司投资建设,洲际酒店集团管理的一家国际品牌酒店。酒店坐落于风光景色旖旎,有着“洞天湖地”、“花海鹤乡”、“避暑天堂”等美誉之称的毕节市。酒店临湖而建,秀美的湖光景色映收眼底,398间高品质客房,各色餐厅,以及现代化高端设施的会议厅,距离机场10分钟的车程,是您商旅出行、家庭旅游度假、大型会议的绝佳选择。秉承洲际集团‘致胜之道’的价值观,毕节金海湖皇冠假日酒店将精心为您缔造一个良好的入职开端,让您融入团队并获得成长的空间,同时我们也提供具有竞争力的薪酬和福利、以及全方位的培训,为您打造一个‘尽炫自我’的舞台。