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1. Directs and controls all subordinate telephone staff to ensure that all day to day operational matters are handled on time and guest expectations are met
安排总机员工的工作以确保所有事情能够都能及时有效的处理。
2.Schedules employees to ensure efficient use of human resources
安排员工排班以便人力资源得到最大化利用
3.Conduct daily briefings and monthly department meetings.
指导每日的交班会议和每月的部门会议
4. Establishes and maintains effective employee relations
与员工之间建立积极良好的关系
5.Manages and monitors the operation of all equipment’s, software, hardware and ensure all units are working and installed properly
对所有环节进行监督管理,包括所有设备及软硬件设施,保证每个单元都能正常运行并准确安装
6.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service
友善的对待客人满足或超出客人期望的服务
7. Handles customer complaints if possible, or reports them to leader.
尽可能的解决客人的投诉或将投诉上报给领导
8.Training and evaluation of subordinate employees
对员工进行培训和评估
Xiangtan, a 30-minute drive from Changsha city center and attached to Jiuhua Hi-tech zone. Project located in the core area of Greater Changsha Metropolitan Region, also known as Changsha-Zhuzhou-Xiangtan City Cluster only 3km away from Xiangtan North High-speed Train Station and 30-minute drive from Changsha Airport (35kms). Positioned as an urban resort hotel given its location close to the famous tourism spot "Dawang Mountain" where the entire area is built as a leisure driven designation. Featuring 349 spacious rooms & suites, 3 restaurants, 1 lobby lounge and 1 bar, 1 Ballroom-1780sqm with 8 function rooms, Gym, and indoor swimming pool, scheduled to be opened at the end of 2018.湘潭金奥瑞士酒店位于大长沙核心商业区中,也被称为长株潭城市商业群,酒店靠近湘潭九华经济开发区,离长沙市中心仅30分钟的车程,离湘潭北站仅3公里的路程,到长沙黄花机场也只有35公里。酒店定位为城市度假酒店,靠近著名的长沙大王山旅游度假区,酒店周边整个区域将来会打造成休闲旅游度假目的地。酒店总计房间和套房数349间,3个餐厅,1个大堂吧和1个酒吧,1个1780平米的大型宴会厅和8个多功能厅,1个健身中心和1个室内游泳池,酒店计划于2018年年底开业。