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Key Accountabilities :
Promote and sell the services of the Spa and maximize the potential of all sales.
Lead the reception team in dealing with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out.
Oversee Press visits, PR and VIP visits with Director of Spa and Treatment Manager.
Excellent verbal and written communication skills. Strong communication who can lead by example.
作为北京奢华酒店之一,王府半岛酒店拥有230间全套间客房。三家餐厅,其中包括米其林一星法餐厅和露台云酒吧,同时也拥有水疗中心。 我们的团队致力于为客人创造卓越的体验和难忘的经历。加入我们的大家庭,在快乐中获得成长与进步。王府半岛酒店也为员工创造了一个舒适安逸的家。位于酒店配楼的八层员工社区,可以为超过250名员工提供6种房型的套间、单人间及多种房型;还配备有庭院、咖啡厅、美发沙龙、健身中心、台球俱乐部、更衣室、洗衣室以及餐厅。 One of the city's prestigious hotels, the Peninsula Beijing offers 230 all-suite rooms. Three restaurants, including a Michelin star-rated French restaurant, the Yun rooftop bar and a full-service spa.Our team is committed to creating exceptional experiences and memorable experiences for our guests. Join our big family and grow and progress in happiness. The Peninsula Palace also creates a comfortable home for its employees. Located in the eight-story staff community of the hotel wing, it can provide 6 types of suites, single rooms and multiple room types for more than 250 employees; There is also a courtyard, cafe, hair salon, fitness center, billiards club, changing rooms, laundry room and restaurant.