Assistant Front Office Manager 前厅副经理
5千-7千
停止招聘
发布于 2020-06-13
Assistant Front Office Manager 前厅副经理
5千-7千
张家口 | 3年以上 | 大专 | 招1人
停止招聘
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职位描述

Assists the Front Office Manager in all aspects of their duties

   协助前厅部经理的各方面工作

-  Monitor Front Office personnel to ensure guests receive prompt, cordial attention

    and personal recognition

    管理前厅部员工,以确保来宾被及时的礼貌接待并得到充分的注意和重视

-   Monitor Front Office and particularly Guest Relations personnel, to ensure hotel 

    members, known repeat guests and other VIPs receive special attention and 

    recognition

    监督前厅部,特别是客户关系人员,以确保酒店会员、常客和其它贵宾得到特别关照和

    尊重

-    Creating a warm andwelcoming arrival for guests, ensuring an effective and 

      efficientcheck-in.  

     为顾客提供热情周到的接待,有效率的登记入

-    Ensuring a memorableguest stay by giving caring and courteous guest services, 

      providing information,responding to problems, and dealing with guests in a 

      friendly andever-hospitable manner.

      为客人提供热情周到的服务,回答客人的问题,提供信息
-    Facilitate a quickand efficient departure by ensuring that all guests leave happy 

      with theirstay.

      快速有效的退房手续, 确保顾客满意的离开

-     Leading the FrontDesk, Concierge, Drivers, Executive Floor, and Guest Service

      Centre,monitoring performance, providing guidance and make decisions.

     管理前厅,礼宾,司机,行政楼层和客服中心,并作出决策

-  Through close supervision recommend improvements and changes to the 

    operation of the Front Office, especially concerning creating better service 

    standards, increasing revenue and reducing costs.

    就如何提高服务水平及质量,增加酒店盈利,降低成本等方面提出好的合理化建议。

-   Delegates to and supervise all Managerial staff within the Department and assist 

    them in preparing work schedules.

     监督前厅管理层职员的日常工作, 开展对话, 帮助他们准备工作计划。


 


其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:良好
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  • 酒店业--国内高端酒店/5星级
    行业
  • 100-499人
    规模
  • 政府机关/非营利机构
    企业性质
Chongli Yun-Zen Jinling Hotel is managed by Hebei Hotel Management Co., Ltd. and is located in Cuiyun Mountain International Tourism Resort. It is adjacent to Cuiyun Mountain Scenic Area. The environment is elegant, quiet and pleasant, and convenient for transportation. It is 66 kilometers from Zhangjiakou, 269 kilometers from Beijing and 340 kilometers fromTianjin. The Cuiyun Mountain Scenic Area is a comprehensive tourist resort built by Hebei Tourism Investment Group to cooperate with the Beijing-Zhangjiakou Winter Olympics in Chongli in 2022. It is surrounded by mountains on three sides and surrounded at another side by water. The natural scenery is very beautiful. The resort area is equipped with Aoxue cultural towns, high-end parent-child ski resorts, ecological recreation experience axes, rural leisure resorts, and forest recreation and leisure areas. With the natural oxygen bar of Cuiyun Mountain, it is a holy place for vacation and health.崇礼云瑧金陵酒店由河北旅投酒店管理公司管理,坐落于翠云山国际旅游度假区,毗邻翠云山景区,环境优雅、清静怡人、交通便利,距张家口66公里、北京269公里、天津340公里。翠云山景区是河北旅游投资集团为配合2022年北京-张家口冬奥会在张家口崇礼打造的综合型旅游度假区,三面环山,一面环水,自然景色十分优美。度假区内配套奥雪文化小镇、高端亲子滑雪场、生态游憩体验轴、乡村休闲度假区及森林游乐休闲区等业态,借助翠云山这座天然氧吧,是度假养生的圣地。The Chongli Yun-Zen Jinling Hotel is built on the foothills of the lake. It faces Cuiyun Mountain and back to the artificial lake. It is accompanied by a vacation town, a landscape lake, and a health club.  There are more than 260 luxury rooms in the hotel, a big ballromm which can accommodate 100 people at the same time, and a variety of specialty restaurants, meeting rooms and multi-function halls of different sizes, as well as leisure and recreational sports facilities such as a gymnasium, swimming pool, chess room, etc.. Meet your various needs.崇礼云瑧金陵酒店依湖傍山所建,面向翠云山、背向人工湖,配以度假小镇、景观湖、养生会所,度假养生结合,舒适宜人。酒店共有各类豪华客房260余间,能够同时容纳百人就餐的大宴会厅以及各种特色餐厅,不同规模的会议室及多功能厅,同时配有健身房、泳池、棋牌室等休闲娱乐运动设施,满足您的各种需求。
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