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Key Responsibilities
主要职责· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
经理不在时,组织交接班例会,确保员工知晓酒店的活动和运作要求·To resolve all complaints during shift and logs all complaints in log book for further follow up
换班中尽量解决所有的抱怨,并记录在值班日记上以便进一步跟踪调查· Supervise cash handling and banking procedures
监督现金操作和银行程序·Prepare daily banking and cash flow reports
准备每日的银行和现金流动报告· Establish and instruct staff in cash security procedures
建立和指导员工执行现金安全程序· Deal with irregular payments
处理无规律的付款· Supervise the maintenance of service equipment
监督服务设备的维护· Monitor standards of guest facilities and services
监督客人服务和设施的标准· Control stock and monitor security procedures
控制库存和监督安全程序· Assist with menu and wine list creation
协助创造菜单和酒水列表· Supervise functions
监督营运情况· To assist the restaurant manager in spot checks of the restaurant, to ensure cleanliness of the operation at all times.
协助餐厅经理检查餐厅,保证经营过程的清洁、干净。· To ensure that all menus are clean, neat and tidy, free from marks and dirt, stains or watermarks. Replacing any menu with anew one as is required.
保证所有菜单都干净、整洁、美观,没有痕迹、污渍和水印。更换所有应该更换的菜单。· To ensure that all staff report for work as per the posted roster, and that all leave and sick leave requests are handed to the Restaurant manager.
保证所有员工都按照排好的排班表上班,所有事假和病假的要求都要通过餐厅经理。招聘要求:
Qualification:
1.英文口语熟练;Good oral communication skills in both English and Mandarin Chinese2.较强沟通、协调能力;Good interpersonal, communication skills3.具有服务意识与应变能力;Service skill and flexible capability are necessary4.具有5星级酒店相关工作经验;Related working experience is preferred酒店每天下午14:00-17:00为公开招聘日,欢迎您根据酒店公布的职位空缺来酒店四层人力资源部办公室进行面试。面试时请携带简历、身份证原件及照片。谢谢合作!
北京新云南皇冠假日酒店是由洲际酒店集团管理的一家国际五星级酒店,于2008年7月23日正式营业。酒店坐落于朝阳区东北三环,毗邻多个展览会议中心,及三里屯、798艺术区等知名观光场所。酒店拥有514间设计独特、宽敞舒适的客房和套房,配有贵宾专属电梯和豪华总统套房,可以满足国家元首入住的需要;15间面积各异的宴会厅,以齐备的会务设施及服务展现非凡魅力;三间风味独特的餐厅、配备高端的健身中心及泳池,云南风情让酒店独树一帜,也为四方来客打造一个聚会和社交活动的理想场所。北京新云南皇冠假日酒店正在寻找充满活力,性格积极开朗的人士成为我们团队的一份子。如果您热爱酒店行业,欢迎您加入我们!