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- 服务邮箱:service@veryeast.com
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主要职责:
协助并支持客户关系总监确保部门以最有效、最高效的方式无缝运营,为客人提供最高标准的服务,同时在维持和/或改善营业额和利润率事项上具有前摄性;
保持高标准的清晰和正确的工作;
为客户关系总监提供月度宾客评论报告,并对评论提出建议;
为客户提供及时、准确和周到的服务;
积极参与团队成员活动,建立和维护良好的团队成员关系;
Main Responsibility:
To assist and support the Director of Guest Experience in the seamless running of the department in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability;
Maintain a high standard of cleanliness and correct working practice;
Provide Director of Guest Experience with a monthly report of guest comments and recommended actions on such comments;
Provide prompt, efficient and courteous services to guest;
Participate actively in team member activities and establish and maintain effective team member relations;Minimum Technical Competency/Personal Specifications
Completed a Hospitality course in a technical college or hotel school (Preferable)
Similar experience in a previous position in a Hotel
Effective interpersonal skills as a team player
Happy outgoing personality
Have a goal driven personality keen for further learning and development
Opera or Fidelio experience preferable
Effective interpersonal skill
Good command of English and Mandarin
Local knowledge and ability to reatelwith all nationalities
一瑜一美学,每个角度都耐人寻由建筑师隈研吾设计,融合大胆摩登的风格和中国传统特色,我们的英文名来自北京传统四合院,正房正对面招待贵客的客房,而瑜舍正位于三里屯太古里北区的最南端。我们用自己独特的方式表达待客之道的文化,请把我们的居舍当作你的家,与我们一同展开探索之旅。活出真我一致性,是大多数酒店努力追求的目标。以同一个模式,雇用和培训员工。我们,反其道而行。我们相信,最快乐的工作场所是让员工可以做自己、不必模仿别人,更重要的是,这里欢迎一切奇思妙想。有创意、有激情、有个性—我们的团队让瑜舍独树一帜、别具一格。我们爱好艺术、美食、瑜伽、旅行和时尚。居舍欢迎不同个性,因此呈现勃勃生机。