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Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
• Supervise cash handling and banking procedures
监督现金的处理和存放程序。
• Prepare daily banking and cash flow reports
编制每日存款和流动资金报告。
• Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度。
• Deal with irregular payments
处理异常的付款情况。
• Supervise the maintenance of service equipment
监督服务设备的维护保养。
• Monitor standards of guest facilities and services
监督客用设施和服务的标准。
• Control stock and monitor security procedures
控制存货和监督保安成序。
• Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
• Supervise functions
监督各项职能。
• Supervise outlet service
监督餐厅的服务。
• Works with Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求。
• Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
上海世纪珀俪酒店位置优越,地处飞速发展的浦东新区新兴商业区中心地带,距浦东国际机场和陆家嘴金融区仅需40分钟和15分钟车程。紧邻的世纪公园是上海内环线内最大的城市绿地,从酒店信步即达。毗邻上海新国际博览中心、上海浦东展览馆、上海科技馆和东方艺术中心,交通便捷。此外,不仅酒店本身是进行商务及休闲活动的完美所在,同时也会为沪上观光、娱乐及休闲,提供极大的便利,令您处处尽享尊荣,拥有尽善尽美的上海之旅。PARKLINE CENTURY PARK HOTEL SHANGHAI is located in Pudong, the heart of the new business area of Shanghai. 40 minutes away from Pudong international airport and 15 minutes to Lujiazui Finance & Trade Zone. Century Park, the largest echo-city park of Shanghai, is only minutes from the hotel. Other attractions close to the hotel are Shanghai Science & Technology Museum, Shanghai New International Expo Centre, Shanghai Pudong Expo Centre and Oriental Art Centre. What's more, whether you are looking a place for business or leisure we are ideally located. A host of leisure venues and concierge-arranged tours are offered, adding additional enjoyment to your Shanghai stay.