• 五险一金
• 带薪年假
• 包吃包住
• 技能培训
• 岗位晋升
• 员工活动丰富
• 帅哥多
• 美女多
• 每周双休

 • Manage the activities of a front desk shift ensuring that guests receive 
prompt, professional attention and personal 
recognition.
管理本班的前台工作确保客人得到快速的，专业的服务和个人的关注。
• Reports directly to and 
communicates with the Front Office Manager on all pertinent matters affecting 
guest service and hotel operations.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
• 
Provides functional assistance and direction to all 
departments.
向所有部门提供功能性支持和指导。
• Cooperates, coordinates and communicates 
with other hotel departments as required.
按需要与酒店其它部门进行合作、协调和沟通。
• Reacts 
to situations to ensure guests receive prompt attention and personal recognition 
throughout the hotel
对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
• Responds to 
guest needs and resolves related problems
就客人的需求做出反应并解决相关问题。
• Supervises 
and directs Reception and Reservations personnel.
对接待部和预订部工作人员进行监督和指导。
• 
Supports and assists Front Office personnel and all departments at peak 
periods.
在高峰期向前厅部工作人员和其它所有部门提供支持和协助。
• Ensures VIPs and priority club 
guests receive special attention
保证贵宾和优悦会会员受到特别关照。
• Inspects front of 
house and back of house regularly for cleanliness.
定期检查一线各部门和二线各部门的清洁状况。
• 
Assists Guest Relations in greeting, rooming, and sending off VIP 
guests.
协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行。
• Monitors appropriate standards of 
conduct, uniform, hygiene, and appearance of 
staff.
监督员工的行为、制服穿着、卫生和外表形象。
• Provides input for Front Office 
meetings.
为前厅部会议提供信息 。
• Promotes inter-hotel sales and in-house 
facilities.
促进店际销售及推销酒店内的设施。
• Checks billing instructions and monitors 
guest credit
检查结帐说明并监督客人信用情况。
• Analyses and approves discounts and 
rebates.
分析和批准打折相关事宜。
• Analyses the rate variance report to ensure rooms 
revenue control
分析房价差异报告以保证控制客房收入。
• Takes action with the Property 
Management Systems （PMS） in emergency situation.
在紧急情况下使用酒店管理系统（PMS）。
• 
Fully conversant with all hotel emergency procedures.
熟知酒店紧急情况所有处理程序。
• 
Ensures front line staff complies with FIT marketing techniques and maximize 
sales.
确保一线员工遵从散客市场技巧并最大化的进行销售。
• Works with Superior and Human Resources 
on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。
• 
Works with Superior and Director of Finance in the preparation and management of 
the Department’s budget.
与上级领导和财务总监一起编制和管理部门预算。
ommunication skills are 
utilized a significant amount of time when interacting with others; demonstrated 
ability to interact with customers, employees and third parties that reflects 
highly on the hotel, the brand and the 
Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Good 
writing skills
具有良好写作技能
• Proficient in the use of Microsoft Office and 
Front Office System
熟练使用微软办公软件和前台系统
• Problem solving and organizational 
abilities
具有解决问题和组织能力
• Bachelor’s Degree or Diploma in Hotel 
Administration, Hotel Management or 
equivalent
具有酒店行政管理，酒店管理或相关的学士学位或大专水平。
• 2 years experience in front 
office / guest services or related discipline including supervisory experience, 
or an equivalent combination of education and 
experience.
拥有2年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

上海世纪珀俪酒店位置优越，地处飞速发展的浦东新区新兴商业区中心地带，距浦东国际机场和陆家嘴金融区仅需40分钟和15分钟车程。紧邻的世纪公园是上海内环线内最大的城市绿地，从酒店信步即达。毗邻上海新国际博览中心、上海浦东展览馆、上海科技馆和东方艺术中心，交通便捷。此外，不仅酒店本身是进行商务及休闲活动的完美所在，同时也会为沪上观光、娱乐及休闲，提供极大的便利，令您处处尽享尊荣，拥有尽善尽美的上海之旅。PARKLINE CENTURY PARK HOTEL SHANGHAI is located in Pudong, the heart of the new business area of Shanghai. 40 minutes away from Pudong international airport and 15 minutes to Lujiazui Finance & Trade Zone. Century Park, the largest echo-city park of Shanghai, is only minutes from the hotel. Other attractions close to the hotel are Shanghai Science & Technology Museum, Shanghai New International Expo Centre, Shanghai Pudong Expo Centre and Oriental Art Centre. What's more, whether you are looking a place for business or leisure we are ideally located. A host of leisure venues and concierge-arranged tours are offered, adding additional enjoyment to your Shanghai stay.