招聘ID12885 Club Receptionist 行政楼层接待_重庆卓泰酒店管理有限公司雅诗特酒店招聘信息-最佳东方

· < To provide the attentive guest service constantly to ensue that all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention >

<一贯地为客人提供专注的服务，通过获得客人的认可和热忱的服务，确保获得最大程度的客人满意.>

· < Does follow ups for matters arising in the logbook accordingly >

<要落实交班本上需要跟进的事情>

· < To do the hand over of Club Millesime cash float, official receipt, etc. proplerly.>

<要做好行政酒廊备用金和发票等内容的班次交接.>

· < To check to see if the cash float, official receipt, guest folio, forms, stationary and anything concerned is adequate at the Club Millesime>

<检查行政酒廊的备用金，发票，客人账单，工作表格，文具等相关物品是否充足>

· < To follow up of the outstanding issues in the trace report accordingly >

<要跟进Trace报表上需要跟进的工作内容.>

· < To check in and check out the Club Millesime guests at quickly, warmly, efficiently according to service standard.>

<按照服务标准，为行政酒廊的客人办理入住登记和结账退房手续，确保为客人提供迅捷，热情和高效的专业服务.>

· < Ensure the computer system contains a comprehensive guest history option >

<确保酒店的电脑系统中保存有全面综合的客史资料>

· <Responsible to ensure that all information relating to a reservation is keyed correctly into the computer system and is of the highest quality, and errors are kept to an absolute minimum. This practice will allow the production of true and correct statistical information, which will in turn enhance the overall hotel operation >

<要负责所有的预订资料准确地输入酒店的电脑系统中。要将错误减少到最少。准确真实的统计资料将保证整个饭店的正常运转.>

· < Check and review the daily Arrival List, Special Arrival List for VIPs, repeat guests and FITs >

<检查每日预抵客人表、重要客人、回头客和散客的预抵报表>

· < To proceed PSB registration timly and accurately >

< 要及时和准确地完成公安局报客单工作>

· < Ensure the Club Millesime is always manned and provide prompt service >

<保证行政酒廊随时都有人在为客人提供迅捷的服务>

· < Coordinate with F&B department for providing the good F&B service to the Club Millesime guests.

<与餐饮部通力合作，以提供优质的餐饮服务给行政酒廊的客人>

· < Personally handle guest complaints and follow through accordingly >

<亲自接受客人投诉及有效地及时处理>

· < To update the Foreign Exchange Rate Board on time >

<要及时更新外币兑换牌价>

· < To do the foreign exchange for the guest quickly and accurately.>

<为客人提供快速、准确的外币兑换业务>

· < To proceed the room change and stay extension for the guest >

<为客人进行换房和延住的操作>

· < To proceed the shift close properly >

<严谨地进行结束班次的操作>

· < Responsible for advising relevant Management of all incoming VIP guests so that special requirements that may need to be attended to are actioned accordingly >

<要负责向管理人员汇报所有即将抵达的贵宾的情况，以便能够进行特殊的安排.>

· < Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner >

<确保所有客人的询问和要求能够得到及时、热情、友好的帮助.>

· < To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the Hotel >

<确保为所有的电话查询提供有关饭店服务和设施的简要信息>

· < Ensures that you are completely aware of the complete range of services and facilities that Sofitel Forebase Chongqing will provide to its guests and visitors.>

<确保非常清楚重庆申基索菲特大酒店为客人和来访者所提供的服务和设施.>

雅诗特大酒店由重庆卓泰酒店管理有限公司管理，位于重庆九龙坡区科园二路，地处重庆商业、金融、科技、美食、娱乐核心区域，邻重庆奥林匹克体育中心、重庆技术展览中心，交通便利。酒店客房装修典雅豪华，配备舒适卧具、独立温控系统、液晶电视及国际国内卫星频道、高速宽带上网、自选电影频道、专用办公桌等。酒店还为美食爱好者提供风格迥异的4个餐厅和1个大堂吧，给您带来视觉和味觉的美食享受。　充满艺术张力、幽雅精致的雅诗特酒店，将使您流连忘返。