招聘ID13921 Front Desk Supervisor 前台主管_重庆卓泰酒店管理有限公司雅诗特酒店招聘信息-最佳东方

· < Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section >

<关注部门员工的纪律和行为表现并帮助员工提高技能>

· < Prepare the sectional duty roster and attendance record >

<编制部门的排班表和考勤记录.>

· < To solve problems regarding allocation of personnel, handling of complaints, etc.>

<负责解决人员分配, 员工投诉处理等方面的问题.>

· < The Front Desk Supervisor is responsible and accountable for all operations in relation to the Front Desk >

<前台主管在当班期间通过适当的监督和指导，对前台的正常运作负责>

· < To manage the Logbook of Front Desk. Reviews and does follow ups for matters arising in the logbook >

<管理前台的交班本。要检查和落实交班本上需要跟进的事情>

· <To supervise the hand over of Front Desk cash float, official receipt, etc>

<监督前台的备用金和发票等内容的班次交接>

· < To check to see if the cash float, official receipt, guest folio, forms, stationary and anything concerned is adequate at the Front Desk >

<检查前台的备用金，发票，客人账单，工作表格，文具等相关物品是否充足>

· < To supervise and chase the proper follow up of the outstanding issues in the trace report >

<监督和跟催Trace报表上需要跟进的工作内容是否得到很好的跟进>

· < To supervise the process of check in and check out at front desk, make sure the prompt, efficient, professional service was extended to the guest >

<监督前台的客人的入住登记和结账退房工作的状况，确保为客人提供迅捷，高效和专业的服务>

· < Check and review the daily Arrival List, Special Arrival List for VIPs, repeat guests and FITs >

<检查每日预抵客人报表和贵宾、回头客和散客的预抵报表>

· < To supervise and check the situation of the PSB registration >

< 监督和检查公安局报客单工作的进行>

· < To control and follow up any check out with balance >

<控制和跟进所有的带余额离店的状况>

· < To supervise and check the use of the safe deposit box at front desk >

<监督和检查前台保险箱的使用情况>

· < To supervise and check the updating of in-house guest files >

<监督和检查住店客人资料的归档情况>

· < To supervise and check the situation of the shift close >

<监督和检查员工结束班次的进行情况>

雅诗特大酒店由重庆卓泰酒店管理有限公司管理，位于重庆九龙坡区科园二路，地处重庆商业、金融、科技、美食、娱乐核心区域，邻重庆奥林匹克体育中心、重庆技术展览中心，交通便利。酒店客房装修典雅豪华，配备舒适卧具、独立温控系统、液晶电视及国际国内卫星频道、高速宽带上网、自选电影频道、专用办公桌等。酒店还为美食爱好者提供风格迥异的4个餐厅和1个大堂吧，给您带来视觉和味觉的美食享受。　充满艺术张力、幽雅精致的雅诗特酒店，将使您流连忘返。