ID14153 Executive Housekeeper 行政管家
面议
停止招聘
发布于 2018-01-19
ID14153 Executive Housekeeper 行政管家
面议
重庆 | 5年以上 | 学历不限
停止招聘
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职位描述

 

1.Delegate to and supervise all Managerial staff within the Department and assist them in preparing work schedules.

分配并监督下属工作,安排工作计划

2.Conform to and enforce policies and procedures & rules and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.

遵守并保证雅高集团及酒店的规章制度得以落实,以便为客人提供高标准的服务

3.Public Area cleaning.


有效制定客房及公共区域清洁的员工成本


4.The main objective of the Housekeeper in rostering, is to keep wages to a minimum whilst ensuring the highest possible level of service to the guests of the Hotel and highest level of productivity.


最为主要的成本制定工作在于,在保证为客人提供最高水准的服务和保证最高产出的基础上,时刻将薪资控制在最小的范围内


5.Prepare weekly staffing schedules, monitoring staff attendance and assist in planning work schedules.


安排每周员工排班表,监督员工出勤情况及协助工作分派表的制定


6.Prepare various monthly reports as required by the Director of Rooms.


根据房务总监要求完成各类月度报表


7.Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.


组织运营例会,对部门业绩进行总体上的回顾、监控、调整及实时通报,同时解释新的运营方向以及酒店新颁布的规章制度


8.Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Rooms and ensure departmental expenditure is kept within budget by presenting the P & L for the Department to the Director of Rooms on a monthly basis.


与客务总监一同制定部门年度资产及经营预算,确保部门支出控制在预算之内,并每月向房务总监汇报部门损益情况


9.Responsible to ensure that all staff under her jurisdiction are at all times immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.


确保部门所属员工仪容仪表符合标准,例如:工服整洁完好,个人卫生,包括发型、装容等


10.To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the hotel.


通过及时处理解决所有客人的询问及投诉来与所有酒店客人建立良好的关系


11.Through close supervision recommend improvements and changes to the operation of the Department,especially concerning creating better services standards, increasing revenue and reducing costs.


通过随时的监督,确保部门的规章制度得以不断的改进以期提供更好的服务,增加收益或降低成本消耗


12.Responsible to ensure that all stock/linen levels and usage are effectively and cost efficiently controlled.


对所有的库存和布草进行有效的使用及成本控制


13.To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the hotel.


通过及时处理解决所有客人的询问及投诉来与所有酒店客人建立良好的关系


14.Through close supervision recommend improvements and changes to the operation of the Department,especially concerning creating better services standards, increasing revenue and reducing costs.


通过随时的监督,确保部门的规章制度得以不断的改进以期提供更好的服务,增加收益或降低成本消耗


15.Responsible to ensure that all stock/linen levels and usage are effectively and cost efficiently controlled.


对所有的库存和布草进行有效的使用及成本控制


16.To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the hotel.


通过及时处理解决所有客人的询问及投诉来与所有酒店客人建立良好的关系


 


 


 


 


 

 


其他要求
国际联号工作经历:优先
语言能力:英语-良好
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公司地址
重庆市九龙坡区科园四路288号
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  • 酒店业--国内高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
雅诗特大酒店由重庆卓泰酒店管理有限公司管理,位于重庆九龙坡区科园二路,地处重庆商业、金融、科技、美食、娱乐核心区域,邻重庆奥林匹克体育中心、重庆技术展览中心,交通便利。酒店客房装修典雅豪华,配备舒适卧具、独立温控系统、液晶电视及国际国内卫星频道、高速宽带上网、自选电影频道、专用办公桌等。酒店还为美食爱好者提供风格迥异的4个餐厅和1个大堂吧,给您带来视觉和味觉的美食享受。 充满艺术张力、幽雅精致的雅诗特酒店,将使您流连忘返。
重庆市九龙坡区科园四路288号
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