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岗位职责position statement
1、带领员工认真做好餐前准备,确保质量标准;Lead staff to prepare well before meal and ensure quality stangard
2、正式开餐后,督导服务员认真做好服务工作并亲自参加服务工作;After the official opening meal, the supervisor will take care of the service and take part in the service
3、及时跟踪、检查台面,对不合格的地方进行指正、改正;
Timely tracking and checking the table, correcting and correcting the unqualified areas
4、及时对餐台上菜速度、情况了解,及时催菜;
Timely dish up the food speed, the situation understanding, prompt vegetables
5、餐后组织服务员及时清台,整理好餐厅桌椅卫生,保持餐厅整洁和环境良好;
After the meal, organize the staff to clear the table, clean up the dining room table and chairs, keep the restaurant clean and the environment good
6、督导服务员认真落实酒店与部门规章制度;The supervisor carefully implements the hotel and departmental rules and regulations7、搞好本班组与其他班组的协调;
Make good coordination with other teams in this class
任职资格qualifications
1、高中以上文化程度,形象气质佳;有1年以上餐厅管理工作经验;
High school and above cultural level, good image temperament; At least 1 year experience in restaurant management
2、熟悉餐厅管理和服务方面的知识,具有熟练的服务技能;
Good knowledge of restaurant management and service, skilled in service
3、有较高的处理餐厅突发事件的应变能力及对客沟通能力;
Have the ability to deal with unexpected incidents in restaurants and communicate with customers
4、热爱服务工作,工作踏实、认真,有较强的事业心和责任感;
I love service work, work hard and earnest, have a strong sense of business and responsibility5、具有熟练的服务技能和技巧,能胜任餐厅各种接待服务工作;
With skilled service skills and skills, I am capable of serving all kinds of reception services in the restaurant
6、身体健康、仪表端庄;
Good health, good appearance
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