• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 帅哥多
• 美女多
• 领导好
• 发展空间大
• 夜班补助

PRINCIPAL RESPONSIBILITIES 主要职责
1.Has full awareness, manages and supervises all tasks of his/her staff.
管理及监督员工的日常工作。
2.Directs, supervises and coordinates the activities in the Service Center.
指导监督及协调部门内部的事宜。
3.Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services.
不断完善及执行接转客人的电话，传真，提供设备的租赁和其他通过电话联络进行的服务。
4.Develops and implements procedures to ensure smooth internal telecommunication as per Cordisstandards.
确保内部电话联系的畅通，不断完善及执行工作程序并符合康得思酒店标准。
5.Investigates complaints regarding the Telecommunication services and the Operators and technicians, takes appropriate actions.
调查关于电话服务、接线员、技术人员的客人投诉，并采取相关改进措施。
6.Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions.
不断完善工作计划以达到目标，视实际完成情况采取相应的改进措施。
7.Establishes and maintains effective employee relations.
建立及保持员工之间良好高效的合作关系。
8.Organizes and conducts regular meeting for all Service Center staff to facilitate communication and a smooth operation.
组织和召开部门会议，以促进内部的沟通及良好运营。
9.Manages and monitors the operation of all equipments, software, and hardware and ensure all units are working and installed properly.
管理监督部门内部的仪器设备、软件、硬件的运行状况，确保所有设备正确安装且运转正常。
10.Ensures all telecommunication equipment’s are covered by the correct maintenance contract and the preventive maintenance is performed.
确保所有通讯设备均有维保合同，并应进行预防性的维修保养。
11.Maintains up to date list of all telecommunication equipment.
确保随时更新的电讯设备的明细单。
12.Monitors the performance of PABX/Voice Mail/Call Accounting software and maintain logbook of equipment performance report.
监督交换机操作台，语音留言系统，电话计费系统的工作状况并保留完整的相应记录。
13.Investigates and reports software problem to Vendors, coordinates interface problem solving with the hotel IT Manager.
调查并向供应商报告系统出现的问题，及与酒店电脑房协调问题的解决。
14.Maintains suitable record to process telephone calls in the billing system, and to maintain record of the room status up to hotel standards.
在计费系统中保持通话的记录，并按照酒店标准保持房间状态的记录。
15.Maintains user documentation, PABX system reports, telephone list, and numbering plan leases agreement on rental lines, maintenance contract and local licenses.
保存完好的用户手册、交换机系统报、电话明细表、租赁设备协议、维保协议及相关许可证。
16.Prepares and controls departmental budget.
计划并监控部门预算。
17.Performs related duties and special projects as assigned.
能够完成所有相关及指派工作。
18.Conducts shift briefings to ensure hotel activities and operational requirements are known.
负责召开交接班会议，确保每一位员工熟知酒店的活动及运营要求。
19.Prepares efficient work schedule for departmental staff, arranging holidays, vacation, taking occupancy and forecasts and any large group movements into consideration.
为员工准备高效的工作计划。根据酒店出租率以及有无大型团队入住的情况，安排员工节假日的休息。
20.Ensures full awareness of Cordis standards.
熟知康得思酒店的标准。
21.Has full knowledge of fire, safety & security procedure.
熟知防火及安全的所有步骤及标准。
22.Observes, obtains and notes down any useful guest preferences or comments received and passes them to supervisor to be kept by the hotel for future reference. 
观察，收集并记录客人的喜好或建议，并交给上级为饭店保存，以便日后参考。
23.Update hotel contact list promptly
随时更新酒店联络信息
24.Perform other duties assigned by the management.
履行管理层安排的其他工作职责。
 

2017年11月1日 — 香港朗廷酒店集团宣布北京首都机场东海康得思酒店揭幕，成为首间进驻北京的康得思品牌酒店，以配合集团的长远发展策略。酒店前称北京首都机场朗豪酒店，在正式更名为“康得思”CORDIS品牌后将继续由同一酒店管理团队进行管理。朗廷酒店集团于2015年在全球推出“康得思”CORDIS品牌，该品牌英文名在拉丁文中译为“心”，旨在致力为宾客呈献发自内心的挚诚服务、联系无间的便利、时尚脱俗的品味享受，以及与别不同的亲切住宿体验。
  

毗邻北京首都机场的康得思酒店为涉外五星级酒店。格调时尚，高科技配套一应俱全，为经常穿梭各地的旅行者，带来便利的惬意住宿和贴心服务。酒店楼高六层，设有268间装潢典雅的豪华客房及套房、创新而时尚的餐厅及酒吧、设备齐全的健身中心，以及设施先进的宴会及活动场地。