• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 帅哥多
• 美女多
• 领导好
• 发展空间大
• 夜班补助

 
PRINCIPAL RESPONSIBILITIES 主要职责
l  Has full awareness, manages and supervises all tasks of his/her staff.
熟知所有管辖范围内的工作并确保管理及监督。
l  Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition.
监督并确保为客人提供高效服务，预计客人的需求。
l  Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.
监督前厅部整体运作，确保酒店出租率及平均房价，使收入最大化。
l  Train, motivate and incentivize all staff to encourage our guest to join 1865 Club.
培训、激励和奖励员工，鼓励客人加入1865会员。
l  Train and motivate staff to have our guests supply an email address at registration thereby allowing us to communicate with then to receive their feedback via media.
培训和激励员工主动让我们的客人在前台登记表上留下他们的邮箱地址，以便于我们可以与他们沟通并得到他们的反馈。
l  Monitor Front Office, and particularly Guest Relations personnel, to ensure known repeat guests, 1865 Club, suite guests and other VIPs receive special attention and recognition.
管理前厅部，尤其是宾客关系部门，确保每一位员工熟知回头客人，行政楼层客人，套房客人及任何贵宾得到特别的关注和认知。
l  Schedule and attend regular VIP guest cocktail parties and social engagements in an effort to further improve on service delivery.
确保提供高质量的服务，适时安排并参与贵宾的鸡尾酒聚会或相关活动。
l  Promote Inter-Hotel sales and in-house facilities and monitors Front Office Marketing techniques.
宣传推广酒店内部的服务设施，并负责及监督部门员工的销售技巧。
l  Maintain inter-departmental relationships to ensure seamless customer service.
确保部门内部的沟通与协作，以达到高质量的对客服务。
l  Assume overall responsibility for maintaining standards to ensure furnishings, facilities and equipment are clean, in good repair and well maintained.
全面负责对标准的维护，确保与工作相关的设备设施保持整洁，完好的工作状态。
l  Schedule and regularly conduct routine inspections of areas under his/her control.
对管辖的所有范围进行有规律的相应的检查。
l  Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out.
熟知财务政策及规定，保持与财务部门的高效沟通，确保每项规定的执行。
l  Know system recovery procedures.
熟知系统补救措施。
l  Interpret computer reports.
解释系统报告。
l  Compile statistics for front office and provide reports relating to that area.
为前厅运作编辑相关报表。
l  Continually check the accuracy of room count.
确保客房的准确数据。
l  Approve upgrades and special amenities.
必要时，批准提供客房升级和特殊礼品。
l  Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees.
维护酒店标准的执行，确保员工保持整齐的仪容仪表，卫生状况及适当的身体语言。
l  Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information.
召开全面的月度部门会议，回顾部门标准及程序以及特殊处理的重要事件和详细信息。
l  Communicate to the Dir. Of Rooms/General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information.
确保有效地与房务总监/酒店总经理的沟通，将一切酒店管理层所需的信息及时汇报，例如任何贵宾的到店及离店或其他相关的信息。
l  Assists in maintaining all procedures and adheres to them within Hotel/LHG guidelines; in particular with emphasis on hotel credit policy.
根据酒店集团的政策，协助维护酒店所有的标准及程序，特别强调酒店的财务政策。
l  In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc.
与紧急反映小组密切联系，并制定紧急处理方案例如火灾，断电，炸弹威胁和恐吓等等。
l  Ensures full knowledge of Cordis Brand Standards.
熟知康得思酒店的标准。
l  Perform other duties assigned by the management.
履行管理层安排的其他工作职责。
 
 
 
REQUIREMENTS职位要求
Education 教育学历
l  Relevant English certificate is required
需要相关英语认证
l  Diploma holder or equivalent in Hotel management. 
相关的酒店管理毕业证明
 
Experience 工作经历
l  Minimum 3 year relevant hotel working experience in same position. 
最少3年在同一职位上的酒店相关经验。
l  An energetic team leader with unusual initiative
一个精力充沛、主动性比较强的团队带头人
l  Must be able to train the associates and give direction for the team member. 
必须有能力培训员工，以及给团队成员方向。
 
Job Skills & Knowledge 技能知识
l  Excellent communications and leadership skill
出色的领导技巧和交流能力
l  Strong supervisory experience within a reception role.
有很强的监督能力
l  Smart and presentable
思维敏捷，彬彬有礼
l  Ability to gather, analyze and summarize information
能够集中，分析，总结信息。
l  Strong interest in hotel, business management preferred.
对酒店业有浓厚的兴趣
l  Comprehensive and excellent knowledge of Front Desk operations
具有广泛的前厅部运营知识
 
Computer Skills 电脑技能
l  Knowledge of MS office software
MS office软件应用知识
l  Opera PMS
酒店Opera系统
l  FCS
FCS系统
 
Language Proficiency 语言能力
l  Fluent English in speaking and writing, and mandarin
书写口语英文流利

2017年11月1日 — 香港朗廷酒店集团宣布北京首都机场东海康得思酒店揭幕，成为首间进驻北京的康得思品牌酒店，以配合集团的长远发展策略。酒店前称北京首都机场朗豪酒店，在正式更名为“康得思”CORDIS品牌后将继续由同一酒店管理团队进行管理。朗廷酒店集团于2015年在全球推出“康得思”CORDIS品牌，该品牌英文名在拉丁文中译为“心”，旨在致力为宾客呈献发自内心的挚诚服务、联系无间的便利、时尚脱俗的品味享受，以及与别不同的亲切住宿体验。
  

毗邻北京首都机场的康得思酒店为涉外五星级酒店。格调时尚，高科技配套一应俱全，为经常穿梭各地的旅行者，带来便利的惬意住宿和贴心服务。酒店楼高六层，设有268间装潢典雅的豪华客房及套房、创新而时尚的餐厅及酒吧、设备齐全的健身中心，以及设施先进的宴会及活动场地。