Reservation Sales Agent 预订部文员
2千-3千
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发布于 2019-03-01
Reservation Sales Agent 预订部文员
2千-3千
天津 | 1年以上 | 大专 | 招1人
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职位描述

JOB DESCRIPTION
岗位职责

1. Handles inquires and bookings in accordance with the department's routine

按照部门工作程序处理客房的预订和咨询

2. Reviews and deals with the daily reservation

检查处理日常预定工作

3. Records and processes in-coming reservations

记录所有新进的预订

4. Records and processes group reservations.

记录并处理团队预订

5. Processes cancellation/amendments to reservations (extension, early departure)

处理取消,更改预订(诸如:延住和提早离开等等)

6. Be aware of rate changes/ special offers/ promotions/close out dates

悉知房价变动,特殊安排,各种促销活动和预订截止日期

7. Monitors reservation levels and inform supervisor on current and future occupancy rates

监控预订情况并通知预订部主管目前和未来的住房率


JOB SPECIFICATION
职位要求

Do you...
您是否具备...

1. College graduate, with at least one year working experience in the same position in 5-star hotel;
大专以上学历,有同等星级酒店相同岗位工作经验1年以上。
2. Have good image and temperament; good sense of service and willing to develop yourself in the hospitality industry;
五官端正,形象气质良好,有较强的服务意识,有志在酒店业发展。
3. Have good working attitude and sense of teamwork;
良好的工作态度及团队合作意识。
4. Decent work ethics, with good capacity on interaction and coordination;
良好的职业素养,并具备良好的人际沟通能力和协调能力。
5. Strong ability in language and excellent English capacity both in oral and written;
具有较强的文字综合能力和优秀的英文口笔译表达能力。
6. Commitment to quality in everything they do;
在对客服务的每个细节中都保证质量。
7. Have a passion for providing outstanding customer service.
热情的为客户提供优秀的服务。

 

 


We’re looking for a talented and enthusiastic individual to join the team at our Radisson Tianjin. Looking after our customers’ needs, both internal and external, communicating with customers as well as processing and administering orders, you will be the link between our customers and our hotel.

我们正在寻找有才能和热情的您加入我们的天诚丽筠酒店团队。处理好我们的客人所需要的不同需求,与客人沟通并及时反馈、执行,您将是客人与酒店最重要的沟通纽带。


其他要求
语言能力:英语-良好 中国普通话-精通
计算机能力:良好
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公司地址
天津市河东区新开路66号
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简历处理率
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简历处理用时
该企业7天内简历处理的效率
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消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
  RADISSON HOTEL GROUP  丽笙酒店集团Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with eight distinctive hotel brands with more than 1,400 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection™, Radisson Blu®, Radisson®, Radisson RED®, Park Plaza®, Park Inn® by Radisson, Country Inn & Suites® by Radisson and prizeotel.丽笙酒店集团是全球规模庞大和富有活力的酒店集团之一,八个独特的酒店品牌拥有超过1400多家酒店遍布于全球各地。我们的酒店品牌组合包括有:丽笙精选、丽笙、丽筠、丽芮、丽亭、丽柏、丽怡及prizeotel经济型酒店。Ideally located on Xinkai Road, Hedong District, the 23-storey Radisson Tianjin makes a striking architectural statement on Tianjin's skyline. The iconic hotel features 270 well-appointed guest rooms and suites. The hotel's all-day-dining restaurant, Cafe@66 serves a hearty buffet breakfast and 24-hour à-la-carte menu. Delight your taste buds at China Station which features North Chinese and Guangdong signature dishes. Lounge@66 is a perfect meeting place for afternoon tea or unwinding the day with cocktails and drinks. Keep up with your fitness routine as the hotel features a fully-equipped fitness center and heated swimming pool. Take time to pamper and reinvigorate your senses at Sukhothai Spa. Radisson Tianjin caters to all your meeting needs with a wide range of meeting spaces complemented with state-of-the-art technology and professional service. With our “Yes, I Can" service philosophy, Radisson Tianjin promises perfection in meeting all your business and leisure needs.天津备受瞩目的地标建筑——天津天诚丽筠酒店,坐落于河东区新开路,享有二十三层绝佳的观景视角,俯瞰津门古城新姿。酒店拥有270间舒适典雅的客房,包括14间套房和3间无障碍客房,一应俱全的餐饮娱乐场所,以及先进的会务设施。全天营业的全日餐厅咖啡@66,提供丰盛的自助早餐,24小时零点及送餐服务;古色古香的中国站中餐厅,主理精品北方菜系和正宗粤菜,是商务宴请或家庭聚会的上佳之选;大堂酒廊供应咖啡和各式下午茶,在此您可静享悠然时光。配备专业运动设备的健身中心、室内游泳池及静谧的泰可泰悦水疗中心,亦是您放松身心的好去处。我们秉承享誉全球的“是,我行!”服务理念,倾力满足您商务或旅行休闲的需求,为您带来难以忘怀的入住体验。The hotel's 1,700 square meters of space includes eight meeting rooms and can accommodate business meetings or social events of up to 500 people. A professional staff is available to assist you with planning your event. 酒店拥有面积达 1700 平方米的会议空间,共设有八座会议室,可举办容纳 500 人的会议或活动。我们的专业团队可帮助您进行会议策划。
天津市河东区新开路66号
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