招聘楼层服务员Floor Attendant_重庆喜来登大酒店招聘信息-最佳东方

职责义务：

1.负责所分配的楼层服务区域的整洁

2.当客房处于”请勿打扰”状态时,尊重客人的隐私，并报告办公室。

3.尽可能地为客人提供帮助,响应客人的要求。

4.按照标准操作程序清洁和整理客房。

5.随身携带万能钥匙，确保钥匙的安全，禁止乱拿乱放。

6.保持工作车的整洁和充分的补给

7.维持所有的设备处于良好的工作状态

8.保持布草间、工作间、消毒间的整洁和井井有条。

9.向楼层主管汇报任何布草、家具、设施或设备丢失或损坏。

10.向客房主管报告所在区域工程问题

11. 正确穿戴整洁的制服和名牌

12. 随时提供有礼貌的和专业的服务

13.与本部门和其它部门的同事保持良好的工作关系

14.为VIP客人提供开夜床服务并提供高质量的服务

15.确保满足客人的需要和合理的要求

16.寻找机会不断地改善服务质量

17.采取恰当的方式解决客人的投诉.

18.促动酒店和喜来登产品和服务的销售

19.保持高水平的产品和服务的知识,以便为客人解释服务和便利设施并将这些服务和便利设施销售出去

20.坚持酒店安全制度、紧急情况处理规定和程序

21.坚持酒店的清洁和维护

22.保持所在工作区域的高度整洁

积极配合服从部门运作安排，完成上级安排的其他任务，（例如协助房间保养、计划清洁、公共区域清洁、房间洗地毯和大理石结晶、餐饮服务、洗衣房工作等工作）

The city’s most luxurious international hotel will offer the ultimate in comfort, luxury, and style. Sheraton Chongqing is ideally located on Nan’bin Road on the banks of the majestic and fabled Yangtze River. Nan’bin Road is the heart the new entrainment and commercial district of Nan’an. Our hotel will form part of a complex that also houses Fortune 500 corporate office spaces and retail shopping.重庆喜来登大酒店作为重庆市最豪华的国际酒店，将为您提供舒适、奢华而时尚的极致体验。酒店位于长江之畔风景秀丽的南滨路上，地处南岸区全新商务娱乐区的中心地带，得天独厚的地理位置必将为您带来无限的舒适与便捷。 From the striking landmark twin tower design with its glass exterior, to the stylish interior décor blending traditional Chinese elements with elegant European style, our hotel will impress. Advanced LED lighting and energy-saving building materials ensure that the hotel’s style is both cutting edge and environmentally friendly.从引人注目的地标性双塔玻璃外观设计，到揉合了中国传统元素与优雅欧洲风格的时尚室内装潢，精心打造的完美细节无不给人留下终生难忘的深刻印象。酒店采用先进的 LED 照明和节能型建筑材料，确保在展现时尚风格的同时，也能维护绿色环保。 Retreat to one of 371 luxurious and oversized guest rooms and suites. Our signature 80 square meter Elite rooms, with stunning views of the Yangtze are unique. For superior comfort, our Executive Level offers access to the Executive Lounge, where you can enjoy breakfast and evening cocktails.371间豪华舒适的超大客房和套房是您放松身心的理想港湾。80 平米的特色精英客房可饱览秀丽多姿的长江美景，尽情领略独一无二的迷人风情。行政楼层更可提供无与伦比的舒适体验，客人可在该楼层的行政贵宾厅享用早餐和晚间鸡尾酒。 Relax and recharge in the comforts of our health club, or enjoy views of the city from our swimming pool, heated in winter.在我们的健身俱乐部内修养身心，恢复活力，或在冬暖夏凉的酒店泳池中饱览城市美景。 We also offer an extensive range of 14 meeting rooms and 2,256 square meters of meeting and banquet space, catering to even the largest event. Our fully-equipped Business Centre will also ensure that you can stay on top of business during your stay.此外，我们还可提供多达 14 间会议室、共计 2,256 平米的会议和宴会空间，即使举办特大型活动也绰绰有余。设施齐全的商务中心还可确保您在住宿期间也能进行畅通无阻的业务往来。 Join us…..at Marriott International you’ll work with dedicated, bright, engaging and fun individuals in a family atmosphere where caring and supporting each other is second nature. And where operating hotels you will find limitless opportunities to build an exciting career.加入这个团队......在万豪国际，您将在彼此关爱和帮助的氛围中与勇于奉献、乐观向上、积极进取的同事们一起工作。如果投身酒店经营，您会找到无穷机会，开创一番轰轰烈烈的事业。