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岗位职责
1.为宾客提供专业,友好,高效,热情的电话叫早服务;
2.掌握每日抵电宾客名单,特别是重要宾客和回头客,了解他们的特殊要求;
3.负责及时准确的将宾客的留言输入系统中;
4.确保所有宾客的询问和要求,都得到专业的帮助和热情友好的态度;
5.确保所有电话的转接是按专业标准,并且有礼貌;
6.熟知酒店所能提供给宾客和来访者的服务和设施;
7.了解酒店的餐厅及营业时间和经营范围。
岗位要求
1.中专及以上学历;
2.说话口齿清楚,音质优美,反应敏捷;
3.能适应倒班工作,可接受上夜班。
北京丽都维景酒店于1984年开业,是集客房、餐饮、公寓、商业楼、俱乐部、娱乐休闲场所和国际学校、幼儿园于一体的四星级酒店。优质的服务、完备的设施、丰富的餐饮、绿色的环境,吸引了众多国内外宾客下榻,成为国际公司的首选。完善的会晤、会议和宴会设施,是商务与社交的理想场所。Metropark Lido Hotel, Beijing was established in 1984, and is a four-star hotel within a commercial and residential complex which is a hub for expatriates and locals alike. When it comes to dining, the hotel provides a wide range of outlets offering a superb choice of international cuisines. The hotel also has well-equipped meeting, conference and banquet facilities offering guests the perfect setting for any occasion. Metropark Lido Hotel, Beijing has an excellent selection of recreational and entertainment facilities perfect for team building activities. 距机场仅17公里路程的北京丽都维景酒店,位于丽都广场及周边高档商住区中的绝佳位置,紧邻三里屯使馆区及中国国际展览中心,不论您是打算游览北京众多富有魅力的观光圣地,还是想前往各商务区写字楼,都会感到十分的方便。Just 17 km from the Beijing Capital International Airport, the hotel is conveniently close to the China International Exhibition Center and The San Li Tun embassy district, as well as within easy distance of many of Beijing’s famous tourist attractions, commercial office buildings and the site of the 2008 Summer Olympic Games. 公司官网:www.lidoplace.com 酒店官网:www.hotellidobeijing.com