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岗位职责
1.协助制定酒店年度培训规划和月度培训计划。
2.负责酒店年度、月度培训计划实施的组织、协调工作。
3.按期向上级领导反馈酒店培训实施结果。
4.与相关部门及人员进行沟通,取得培训工作所需的协助。
5.审核各种培训教材;负责员工考核工作。
6.深入部门,了解部门的培训需要,提出可行性教学建议。
岗位要求
1.本科以上学历,有酒店运营或者同岗位工作经验1年以上。
2.熟悉岗位培训工作程序。
3.了解酒店员工的服务工作规范和质量标准的要求。
4.具有良好的沟通能力和协调能力。
5.具有较强的文字综合能力和口头表达能力。
6.掌握电化教育的方法,能熟练操作计算机。
铂尔曼酒店是法国雅高集团下全新的高档商务酒店品牌,是专注于商务旅行人士和会议的高档酒店。酒店目前遍布20个国家(欧洲,非洲,拉丁美洲和亚太地区),提供全方位的卓越服务、尖端科技以及“铂尔曼创新会议”,一种商务会议与奖励项目的全新组织方式。独具匠心的厦门宝龙铂尔曼酒店坐落于厦门得天独厚的黄金地段,毗邻风景优美的白鹭洲公园及景致旖旎的筼筜湖。步行即可轻松到达具有各式精选餐厅、酒吧和夜总会的“咖啡一条街”。酒店拥有294间设计时尚、舒适的各式湖景客房,来自法国巴黎的“罗渣格尔”浴室客用品及做工精致考究的铂尔曼特色床上用品将带来不同凡响的全新体验。行政楼层客房及套房内另设有源自意大利的“奈斯派索”咖啡机以及时尚的I-PAD对接口。所有客房内均免费配备有线及无线高速上网设备,为酒店客人提供无限的便利。酒店设有全天候餐厅—“吃”和大堂吧—“茶”同时可容纳近200位客人。拥有11个私人包厢的“龙之渊”中餐厅是会客宴请的最佳选择。酒店拥有超过2600平方米的各种高档多功能厅,配备顶尖会议设施及铂尔曼特有的会议休闲酒廊及户外空间,可以满足各式商务会议、大型宴会、特色婚宴以及时尚派对等活动。酒店水疗健身中心拥有8个特色按摩室、独立桑拿房、室内泳池及健身房,将会为客人带来全身心的放松与享受。Pullman hotels are upscale hotels brand from Accor Hospitality, which dedicated to business travelers and meetings. Present in 20 countries (Europe, Asia, Africa, Middle East, South America and Australia Pacific), Pullman hotels provide an extensive range of tailored services and "Co-Meeting", a new approach to organize meetings, seminars and high-end incentives. Pullman also has resorts located in prestigious destinations.Enjoy a voguish hotel with idyllic location at the fringe of a park and Yundang lake, yet walking minutes to the business district and popular life-style sphere of Yundang lake cafe, restaurants & bar streets. Hotel owns 294 featured Guest Rooms and suites with modern design. Each comfortable guest room owns Pullman signature bed and “Roger & Gallet” bathroom amenities from Paris, France. Executive Club Rooms and Suites has “Nespresso” coffee machine and I-PAD docking station to add a different feeling. Complimentary wired and Wi-Fi high-speed internet access is equipped in all guest rooms for guests’ convenience. Hotel owned All-Day Dining restaurant “CHI” and featured Lobby Lounge “CHA” with its capacity of 200 seats. Fine dining Chinese Restaurant “Dragon Tales” offers 11 deluxe private dining rooms for business dining or family gathering. Hotel has fibulas conference facilities with over 2,600sqm, which is the fantastic choice for business conference, featured wedding and voguish parties. Pullman featured “Chill-out” lounge outdoor area adds a different weight for each guest. Hotel Spa & Fitness center have 8 Therapy rooms, Sauna room, beautiful indoor swimming pool and fitness center for guests to relax the Body & Soul.