招聘Bell Boy礼宾员_北京首都机场希尔顿酒店招聘信息-最佳东方

1.Escorts arriving and departing guests in a friendly , courteous manner to and from their accommodations, transporting their luggage . Acquaints each guest with room and features. To facilitate a memorable guest experience from arrival, during the stay, and to adhere to Hilton Brand Standards.
热情友好的帮助客人提携行李，引领客人到房间并提供所需服务。贯穿希尔顿品牌服务理念于服务当中给客人留下难忘而又愉悦的回忆。
2.Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
引领客人到房间，介绍酒店及房间的设施设备。快速巡视房间是否存在问题，及时通知相关部门予以解决。
3.Listens and responds to guest inquires using a positive , clear speaking voice . answers questions and offers assistance giving accurate information regarding outlet hours , other hotel service , directions to local attractions or function rooms , car rentals , air line shuttle service , etc.
对于客人的需求予以积极快速的回应，提供准确信息，提供租车、旅游向导等服务。
4.Organizes and store luggage as necessary in a designate area .
将客人行李有序的寄存于指定地点。
5.Greets customers immediately with a friendly and sincere welcome . Remain calm and attentive , especially during heavy hotel activity and emergencies .
热情友好的问候客人。能成着冷静的应对各种突发情况。
6.Ensures a prompt departure for all guests by ensuring that their luggage is brought from their rooms promptly when requested, or offered assistance when in the lobby. Also to ensure that all guests are offered to make arrangements for transportation and that they are invited back and farewell.
如有需要，帮助客人拿取行李，确保客人及时办理离店，安排运送，同时欢迎他们再次光临.
7.Is up to date with information on facilities, attractions, places of interest, sights and activities in and around hotel.
了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。

北京首都机场希尔顿酒店坐落于北京首都机场三号航站楼入口处，交通便利；除机场高速、新建的机场南、北线，连接东直门的轻轨线让乘客16分钟即可到达市中心。酒店322间客房为客人带来设施、服务和安全方面的至尊体验。酒店的4个餐厅为顾客带来从中国地方特色菜到世界各地美食的不同选择。酒店拥有总面积达3100平方米的会议、宴会场地，以及设施齐备的健身房和气氛奢华的水疗。工作贵于激情,这将成为您在希尔顿大家庭工作的感受！我们期待才华横溢、具有饱满工作热情的您加入我们充满激情的团队, 让我们一起共同实现梦想! 我们为员工提供优越的生活工作环境和福利待遇：舒适的员工宿舍，免费的工作餐，全面的五险一金社会保险福利，入职即享有7天年假，员工入住全球希尔顿及用餐、酒店内健身优惠，优厚的推荐员工奖金，薪资年调，与此同时为您的快速职业发展提供一系列的在线课程及培训支持。在这里，您将在轻松愉悦的环境下学习放松，迈向人生起点或转折点精彩的一步！我们希望您：积极开朗，具有主动服务的热情，注重个人仪表和礼仪，或具备一定的英文交流能力；不论您是刚刚踏上职业征途志于投身酒店业的毕业生，还是依然具备热忱的服务意识的退休人士，我们都真诚的期待您的加入！我们将每周一至周五09：00--16：00为公开招聘时间，请携带您的中英文简历、一张一寸彩照、身份证原件及相关证件至人力资源部面试。乘车路线：850快车、850，在岗山村下车步行15分钟即到，或乘机场快轨、机场大巴到T3航站楼下车，步行5分钟即到。面试地点：北京首都国际机场三号航站楼北京首都机场希尔顿酒店（即首都机场集团公司北侧楼内）电话：0106450 4753 传真：0106450 4757 酒店网站：www.beijingairport.hilton.com