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• 与当地,区域及地区内的各个渠道紧密合作,为酒店及餐厅提高知名度。
• 制作酒店内的宣传册等资料
• 参与酒店所有形象宣传工作
• 确保使用所有的公关及传播手段,确保一致的酒店及品牌形象
• 与当地社区建立良好关系,扩大客户群体,增加销售机会,提高收入。
• 制定策略性的公关传播计划,包括团体,散客等。
• 与客人交流,获取关于产品质量和服务品质的反馈;有效地回复和处理客人问题及投诉。
• 妥善保存所有酒店的公关文件及记录。
• 确保酒店始终遵循总部的公关标准。
• Works collaboratively with local, regional and national resources to build awareness and increase exposure for the property and restaurants.
• Develops brochure and property collateral materials.
• Participates in all property imaging work (e.g., signage).
• Ensures consistent brand and property message is communicated in all public relations and communications efforts.
• Develops relationships within community to strengthen and expand customer base for sales opportunities and additional revenue.
• Develops strategic public relations plan for property, includes group, leisure and local efforts.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
• Keeps detailed files and records on all matters relative to property's public materials.
• Ensures that property is following all corporate public relations guidelines.
与万豪国际集团一起成长Growing with Marriott万豪国际集团是一家世界领先的全球性酒店管理公司,拥有更多的品牌、更多的酒店和更多的机会,将有益于员工的发展和成功。我们在全球110多个国家/地区设有5700家酒店,范围将涵盖您所在的社区。 深圳福朋喜来登酒店东临福田口岸,西接红树林自然保护区,南与香港落马洲一水之隔,酒店已于2004年12月底开业,拥有高档客房438间。店内风格各异的中餐厅、西餐厅、咖啡厅、酒吧及完备的康乐设施,并拥有大宴会厅及多功能厅,加之国际知名的万豪管理模式,更为宾客提供快捷温馨的服务及享受。系出名门的品牌,得天独厚的位置,成熟高端的管理,将打造出深圳福朋喜来登酒店的精良品质。Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5700 properties, you'll find us in your neighborhood and in more than 110 countries across the globe. Four Point by Sheraton Shenzhen was opened in December 2004. Located in the Futian Free Trade Zone, we have 438 guest rooms in the total, fully-equipped Fitness Center, SPA, several food and beverage outlets including International Restaurant, Chinese Restaurant, the Lounge; a Grand Ballroom and function rooms. It offers easy access to the economic and financial hub in Shenzhen.