• 五险一金
• 带薪年假
• 岗位晋升
• 员工消费折扣
• 系统培训
• 跨省调转机会
• 人性化管理
• 年度免费体检
• 年度旅游
• 包吃包住

1.确保酒店的日常正常运营。
Ensures the smooth running of the operations on a day to day basis and in a proactive manner.
2.支持和协助前厅部所有分部门。
Support and assist all Front Office sections.
3.确保所有客人得到重视和认知，并解决相关问题。
Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.
4.通知并和其他运营部门协同合作，如客房部，工程部，销售部以及相关的贴身管家。
Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.
5.检查当天抵店的客人数量，客人到店情况和他们的需求并予以跟进。
Check all correspondence of the day’s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.
6.控制散客房间数量，确定客人离店日期和时间。
Control room availability for walk-ins and establish accountability for guests departure dates and times.
7.和客房部跟进处理所有的房态差异。
Follow up with Housekeeping any unresolved room discrepancies.
8.维护预订程序，当天客人抵店。
Maintain reservation procedures, same day arrivals.
9.检查抵店客人信息，跟进散客的信用卡付账和团队客人的公司挂账。
Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
10.检查客人账单和信用，跟进相关问题。
Check all billing instructions and guest credit for accuracy.  Follow up and resolve
related issues.
11.确保部门所有员工的着装、制服、卫生、外观和姿势达到相应的标准。
Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.
12.确保所有部门信息准备保持并且及时更新。
Ensures that all departmental information is kept accurately and up to date.
13.促销酒店产品，提高酒店收入。
Promotes in house sales and facilities to maximize hotel revenues.
14.了解并贯彻酒店应急程序。
Understand and carries out duties in line with Hotel Emergency Procedures.
15.检查酒店前后台区域清洁，健康&安全，将异常情况报告至相关部门。
Inspects Front and Back of house for cleanliness, Health & Safety and reports any faults to concerned departments.
16.每日抽查客房。
Inspects guestrooms on a daily basis.
17.和安全部员工协同合作处理相关事宜。
Co-ordinates/Assists security personnel in all related matters.
18.及时反应前厅部和酒店其他部门的运营需求。
Responds promptly to any operational requests from Front Office and other hotel departments.
19.对于没有解决的问题，予以关注。
Attends to referred and unsolved problematic situations.
20.在超额预订的情况下，协同合作处理客人住宿和用车需求。
Co-ordinates and assists with accommodation and transportation of guests in overbooked situations.
21.重要客人、代表团和团队领队的迎来送往。
Completes VIP, delegations and group leaders welcome and farewell as appropriate.
22.和接班的同事有效交接工作。
Conduct efficient hand-over with coming Manager.

The Kempinski name is proudly borne by agrowing collection of distinguished properties around the world. As Europe’s luxuryhotel group, we are committed to providing our guests with memorable journeysinspired by exquisite European flair. We believe life should be lived withstyle.全球冠以凯宾斯基之名的杰出饭店日渐增加，令人深感自豪。作为欧洲历史悠久的豪华饭店集团，我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。我们坚信生活必须深具品味。Since 1897, our employees have been a partof creating history around the world. From historic buildings to theavant-garde of modern architecture, our properties are the setting for some oflife’s moments. 自 1897 年以来，我们的员工始终成为世界各地历史缔造者的一员。从历史悠久的建筑物到时尚前卫的现代化建筑，我们的饭店见证了一段发展历程中十分辉煌的时刻。Kempinski Hotel Chongqing is connected to Chongqing International Convention and Exhibition Center with 32 floors offering spectacular views of city skyline, only a few kilometers away from Chongqing financial and commercial center, and only 25 kilometers away from Chongqing Jiangbei International Airport. 416 luxurious and exquisite guest rooms and suites are decorated with elegant and artistic atmosphere. Six conference rooms with complete functions and advanced facilities can provide you with comprehensive and thoughtful conference and catering services. Different restaurants bring you different kinds of special food and a full range of noble dining experience.重庆凯宾斯基酒店共32层，酒店连接重庆国际会展中心，距重庆市金融、商业中心仅几公里，距重庆江北国际机场仅25公里。416间豪华精致的客房和套房装潢高贵典雅，富于艺术气息。6间功能齐全，设施先进的会议室，可为您提供全面周到的会务及餐饮服务。不同特色餐厅为您带来各系特色美食以及全方位的尊贵用餐体验。