培训经理 Training Manager
6千-8千
停止招聘
发布于 2023-04-12
培训经理 Training Manager
6千-8千
重庆 | 3年以上 | 本科 | 招1人
停止招聘
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职位描述

Job Responsibility:

岗位职责:

1.Establish a training network according to Kempinski standard, including spending time in operations to foster this network.

根据凯宾斯基标准建立培训体系,包括融入酒店运营去完善这个体系。 

2.Analyse training needs and training effectiveness.

分析培训需求和培训反馈。

3.Ensure that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures.

确保各部门制定的培训计划得到充分实施,并确保其反映酒店的所有具体政策和程序。

4.Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel specific training BITES.

通过协助个别部门的培训师编写BITES和实施酒店的具体培训计划,进一步开发培训课程。

5.Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate attendance of required participants.

加入所有凯宾斯基培训项目和运用所有培训工具,并全面跟踪其实施情况,以方便评估参训者的出勤情况。

6.Plan, design and deliver training programmes.

计划、设计及推行培训课程。

7.Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.

设计一套培训营销策略,该策略主要运用于后线部门以及反映了相应的培训主题/主题活动或计划。

8.Analyse the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance.

分析在线学习平台的数据,并推广给管理层和部门培训师们,以提高整体学习效果。

9.Coach and train managers and Departmental Trainers to improve departmental performance.

指导部门培训师以提高部门绩效。

10.Works with the General Manager to coordinate relevant learning for EXCOM and HODs as per their Individual Development Program.

与总经理合作,根据总经理的个人发展计划,协调行政委员会成员和总经理的相关学习。

11.Organise and supervise Kempinski DNA and brand immersion activities.

组织和监督凯宾斯基DNA和品牌活动。

12.Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.

不断寻求和支持新的方法和流程,以提高培训的效率。

13.Work together with department heads and analyse operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solution.

与部门主管合作,使用凯宾斯基体验评估工具(KEA)和ReviewPro分析运营质量绩效,然后根据结果提出补救培训方案。

14.Train and develop Training team members.

培训和发展培训团队成员。

15.Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management.

按照酒店管理层的要求完成凯宾斯基KEA检查。

16.Identify potential training talent and propose & foster Master Trainer candidates.

识别潜在的培训人才,提出并培养培训师候选人。

17.Ensure that the Kempinski People Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report.

确保凯宾斯基培训月报表每月能正确完成,并在集团培训整合报告中更新结果。

18.In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.

在没有培训协调员的情况下,确保职责得到履行。

19.Lead by example and promote Kempinski’s core values.

以身作则,发扬凯宾斯基的核心价值观。

20.Prepare the yearly Business Plan and Budget for the Training Department in line with all company Brand Standards together with the Heads of Department and ExCom team.

根据公司的品牌标准,与部门主管和管理团队共同制定部门的年度培训计划和预算。

21.Ensure that an objective Self Audit (using the Kempinski People Training Peer & Self Audit Tool) is completed at least once per year.

确保每年至少完成一次目标自我审计(使用凯宾斯基人员培训自我审计工具)。

22.Promote and implement Kempinski Corporate Training policies and procedures.

促进和执行凯宾斯基的培训政策和程序。

23.Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.

与外部供应商、培训供应商、法律和安全实体建立良好的合作关系。

24.Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.

理解并严格遵守员工手册中的规章制度,以及酒店在消防、卫生、健康和安全方面的政策。


Job Requirements: 

任职要求:

1.English – excellent oral and written skills

熟练的英语口语和书写能力

2.Ability to design training programmes/instructional design

能够设计培训计划或进行教学设计

3.A minimum of Five years of experience in the hospitality industry

 至少在酒店行业有五年的工作经验

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
年龄要求:28-38岁
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公司地址
重庆南岸区江南大道2号凯宾斯基酒店
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 股份制企业
    企业性质
The Kempinski name is proudly borne by agrowing collection of distinguished properties around the world. As Europe’s luxuryhotel group, we are committed to providing our guests with memorable journeysinspired by exquisite European flair. We believe life should be lived withstyle.全球冠以凯宾斯基之名的杰出饭店日渐增加,令人深感自豪。作为欧洲历史悠久的豪华饭店集团,我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。我们坚信生活必须深具品味。Since 1897, our employees have been a partof creating history around the world. From historic buildings to theavant-garde of modern architecture, our properties are the setting for some oflife’s moments. 自 1897 年以来,我们的员工始终成为世界各地历史缔造者的一员。从历史悠久的建筑物到时尚前卫的现代化建筑,我们的饭店见证了一段发展历程中十分辉煌的时刻。Kempinski Hotel Chongqing is connected to Chongqing International Convention and Exhibition Center with 32 floors offering spectacular views of city skyline, only a few kilometers away from Chongqing financial and commercial center, and only 25 kilometers away from Chongqing Jiangbei International Airport. 416 luxurious and exquisite guest rooms and suites are decorated with elegant and artistic atmosphere. Six conference rooms with complete functions and advanced facilities can provide you with comprehensive and thoughtful conference and catering services. Different restaurants bring you different kinds of special food and a full range of noble dining experience.重庆凯宾斯基酒店共32层,酒店连接重庆国际会展中心,距重庆市金融、商业中心仅几公里,距重庆江北国际机场仅25公里。416间豪华精致的客房和套房装潢高贵典雅,富于艺术气息。6间功能齐全,设施先进的会议室,可为您提供全面周到的会务及餐饮服务。不同特色餐厅为您带来各系特色美食以及全方位的尊贵用餐体验。
重庆南岸区江南大道2号凯宾斯基酒店
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