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职位:IRD Waitor送餐部服务员
  • 职位性质:全职
  • 工作地区:重庆市
  • 招聘人数:2人
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:良好
  • 语言要求:英语(一般)中国普通话(精通)
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期2017-10-17至2018-01-15
岗位职责/职位描述

 

完全掌握菜单上的餐饮项目,并为客人推荐菜品,达到促销效果

To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

在客房门口问候客人,并确保他们没有感到被打扰

Greet guests politely at the room door; ensuring that they do not feel disturbed or hassled.

促销送餐菜单上的所有特价广告及冷销品

Up-sell or promote all specials advertised in the room service menu as well as promoting slow moving items.

掌握菜单上的餐饮知识及价格

To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu.

礼貌高效的处理客人的需求,及时向上级汇报客人投诉,如没有立即解决方案,则要继续跟进

To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the assistant outlet manager if no immediate solution can be found and assure follow-up with guests.

知道如何准确记录客人的需求并将其输入电脑中

To know how to accurately records guest orders and operate MICROS system

推销高收益的餐饮项目

To actively push high profit food and beverage items.

使用销售技巧来促销高收益的产品

To use approved suggestive selling techniques to up sell products with higher profit margin.

履行管理层布置的其他任务Perform any other duties assigned by management.