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岗位职责:
市场销售总监(DOSM)负责检查每天的销售业绩,并负责酒店的总体布置、品牌传播、客户拓展及包括但不局限于客房服务,大型活动,餐饮市场和Spa的酒店经营。同时,也负责所有的酒店市场业务,酒店市场销售部与香格里拉酒店集团企业行销团队之间的关系和协调,酒店总收入及市场份额最大化,以及收益和利润最优化。
1.了解竞争对手的当前产品、未来产品、定价(在线销售价与离线销售价)和行销方案。制定整个销售市场的重点和目标,监控销售业务,并在必要时调整资金配置,借此发展市场领导权和最佳生产力。
2.亲自处理酒店主要销售市场中的关键客户,积极参与对关键客户的推销和谈判。
3.按SLIM的指导建立并执行培训计划以提高市场销售部员工的工作表现和工作效率。通过销售总监和会议及宴会统筹总监的评审并确定酒店星级规范的贯彻执行情况。
4.作为品牌维护者,传达香格里拉品牌文化,并确保公司员工及外界人士理解香格里拉品牌文化。
岗位要求:
1.本科以上文化程度;3年以上国际品牌酒店同岗位工作经验;2.相关专业知识丰富,会使用Delphi,Meeting Broker, Nexus 和SynXis预定系统;
3.具有良好的沟通技巧和对客服务能力,积极乐观,善于鼓励他人,善于创新;
4.流利的英语口语及书写能力,有较强的协调管理能力和团队领导能力。
成都香格里拉位于成都繁华地带,坐拥锦江河畔无敌江景,在酒店十分钟步行距离内,有成都地标安顺廊桥、古色古香的九眼桥、意味隽永的合江亭、时尚餐饮之地兰桂坊、潮流聚集之地酒吧一条街,同时享有了成都的历史与时尚、繁华与宁静。酒店交通便利,10分钟可步行至IFS国际金融中心和太古里商圈。 酒店拥有36个楼层,593间宽敞华丽、设计现代的客房及套房,另配有26间服务公寓,以满足长住客人和家庭入住的需求。酒店拥有总面积近4,500平方米的卓越完善的会议设施,其中包含2,100平方米,层高近9米的大宴会厅是目前成都市中心最大的宴会厅。另有500平方米的宴会厅,和其它15个设计独特的多功能厅及一个演播厅能满足不同规模的会议及宴会需求。酒店拥有三个餐厅为宾客提供丰富的餐饮选择。蓉咖啡西餐厅拥有9个风格迥异的开放式厨房,香宫提供传统经典粤菜及地道新派川菜,大堂酒廊优雅静谧,是商务洽谈的最佳选择。Shangri-La Chengdu is located in the prosperous downtown area of Chengdu, with the indescribable river view of Jinjiang River. Within a 10-minute walk, you’ll find the landmark Anshun Bridge, the antique Jiuyan Bridge, the Hejiang Pavilion, Lan Kwai Fong, and Bar Street. The hotel enjoys the history and fashion, prosperity and tranquility of Chengdu. The hotel offers convenient transportation too. It is a 10-minute walk to IFS, the International Financial Center and Tai Koo Li business district. The hotel has 36 floors and 593 spacious and modern rooms and suites. In addition, the hotel is equipped with 26 serviced apartments to meet the needs of long-term guests and families. The hotel has a total area of nearly 4500 square meters of excellent conference facilities, including an extra 2100 square meters, and a floor height of nearly 9 meters in the grand ballroom. It is currently the largest ballroom in the center of Chengdu. In addition, it has a banquet hall with an area of 500 square meters, 15 other multi-functional halls with unique designs and a studio that can meet the needs of different scale conferences and banquets. The hotel has three restaurants providing guests with a wide range of catering options. Chengdu Coffee Western restaurant has 9 open kitchens with different styles. Shang Palace provides traditional Cantonese cuisine and authentic, new Sichuan cuisine. The lobby lounge is elegant and quiet, It is the best choice for business negotiation.