招聘Specialist, Global Sales, APAC_Wyndham Hotels & Resorts 温德姆酒店集团招聘信息-最佳东方

JOB OVERVIEW

This position is to assist the Global Sales team in China to achieve financial objectives through: (1) fully utilizing Lanyon and GSO systems to maintain and manage client information/ database and managing RFP leads;

(2) handling incoming clients’ inquiries;

(3) working together with colleagues in Wyndham Worldwide, Global Sales Organization & hotels;

(4) assisting tradeshow and client events and

(5) providing general administration support to the Global Sales team in China when needed.

KEY RESPONSIBILITIES

Use of Systems

Work efficiently through the appropriate use of systems & business tools (such as Sales Force Lightning, Lanyon, Wyndham Communicate…etc) and maintain the information updated.

RFP Related

· Manage all RFP rate loading requests and Lanyon system to make sure the information is correct and up to date.

· Work closely with colleagues from all Wyndham Worldwide business units, master franchisees, management partners and hotels to ensure the continued success of the company. Identify and nurture key constituents that can assist in the achievement of the revenue goals.

· Manage and prepare the necessary reports for RFP and Business Cases during the season. Help to analyze the RFP status year over year for the assigned region.

· Support colleagues from all parts of the business that require assistance.

· Work closely with US team for the RFP information and rate loading tasks.

· Conduct the system training and webinar to facilitate the knowledge to help out.

Tradeshows & Client events

Assist Global Sales team in China to organize tradeshow and client events when needed.

External Relations

Take note and initial actions on the incoming inquiries and customer care cases on behalf of Global Sales; present in sales calls / presentations when required.

General Administration support when needed

· Assist general administration such as maintaining the GSO presentations, promotional material and giveaways, handle incoming calls, monthly expense report process, coordinate payment, translation when needed.

· Assist in corporate related projects, tradeshows, client events, management & communication.

· Approach all encounters with guests and colleagues in a friendly, service-oriented manner.

· Maintain high standards of personal appearance and grooming.

· Maintain a warm and friendly demeanor at all times.

· Enforce Corporate and Office standards and procedures as it relates to all sales-related Client and Corporate Information Systems

· Become proficient in all sales related information systems. Other duties, as required, related to Sales related systems.

· Maintain all correspondence for global sales.

· Compile general information pertaining to global sales.

· Communicate and follow up with master franchisees or hotels on business inquiries.

· Support colleagues from all parts of the business that require assistance.

· Attend meetings / training as required by management.

· Perform other duties as requested by management.

· Carry out duties/projects as assigned by line manager from time to time.

QUALIFICATIONS & REQUIREMENTS

College diploma or equivalent required.
Hotel or Hotel manage company working experience is value added.
Knowledge of hotel sales operation, especially RFP process is needed.
Mandarin and English speaking and writing is a must.
System management and interests on technique is preferred.
Must be a team player and demonstrate ability to communicate with offices in various locations and time zones.
Must be able to convey information and ideas clearly.
Able to multi-task and prioritize work load: i.e. lead entry, follow up, respond in a timely manner to incoming communications, emails, faxes and phone calls.
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must be effective in listening, understanding, and clarifying the issues raised by co-workers and guests.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from different sources and consider, adjust or modify to meet the constraints of the particular need.
Work consists of moderately complex procedures and where basic analytic ability is required. Selecting from choices defined in work policies and procedures solves problems.
Independent judgment is required to identify, select, and apply the most appropriate of available guidelines and procedures, interpret precedents, and adopt standard methods or practices to meet variations in facts and/or conditions.

温德姆酒店集团（Wyndham Hotels & Resorts, Inc.，纽约证券交易所股票代码：WH）遍布全球六大洲逾95个国家和地区，拥有大约9,100家酒店，是全球性的酒店品牌特许经营商。温德姆酒店集团拥有超过83万间客房，每天吸引着来自全球各地的游客，在经济型和中端住宿行业表现优异。集团旗下有 23 个酒店品牌，包括速8酒店（Super 8）、戴斯精选（Days Inn）、华美达（Ramada）、麦客达（Microtel）、拉昆塔 (La Quinta)、呗盟（Baymont）、蔚景（Wingate）、美吟（ AmericInn）、浩枫温德姆公寓 (Hawthorn Suites)、Trademark Collection和温德姆（Wyndham）。屡获殊荣的温德姆奖赏计划是集团的客户忠诚度计划，为全球超过9,700万名注册会员在集团旗下数万家酒店、俱乐部度假村及度假租赁酒店提供兑换积分奖赏。有关更多信息，请访问网站: www.wyndhamhotels.com。