• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 人性化管理
• 提供住宿
• 提供工作餐
• 年底双薪

• Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
负责管理所有前厅单位的运营效率和服务工作。根据设定的说明和标准提供及时和专业的入住和退房服务。
• Conducts shift briefings to ensure hotel activities and operational requirements are known
进行有效的交接班简报工作，以明确酒店活动和运营要求
• Supervise front office operations during assigned shift including:
在当班期间监督前厅部运营情况，包括：
o Maintenance of guest information
维护客户信息
o Maintenance of information about local events
维护当地活动的信息
o Compile occupancy statistics
统计入住情况
o Supervise the use of he public address system
监督公共广播系统的使用
o Supervise group bookings
监督团组预订情况
o Assisting with serious complaints
协助解决严重投诉问题
• Supervise cashiering activities during shift including:
在当班期间监督收银活动，包括：
o Cash handling and banking procedure
现金处理和银行业务程序
o Instructing staff in credit policies and facilities
就信用政策和设备对员工进行指导
o Instructing staff in cash security procedures
就现金安全程序对员工进行指导
o Carry out debtor control
实施应收帐款控制
o Prepare reports
准备财务报告
o Supervise the cashiering system
对收银系统实施监管
• Works with Superior and Human Resources on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。
• Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
与上级领导和财务总监一起编制和管理部门预算
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Proficient in the use of Microsoft Office and Front Office System
熟练使用微软办公软件和前台系统
• Problem solving and organizational abilities
具有解决问题的能力和组织能力
• 2 years experience in front office or related discipline including supervisory experience, or an equivalent combination of education and experience.
拥有2年前厅工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

       广州十甫voco酒店地处荔湾区著名景点上下九商业步行街内，拥有得天独厚的地理位置，毗邻著名的上下九商业步行街，且著名的沙面岛、永庆坊、荔枝湾、粤剧博物馆、华林寺、陈家祠等远赴盛名的旅游景点近在咫尺， 更临近服装、玉器、药材、眼镜零件、美容美发 等批发集散地，旅游商务两相宜。 是探索岭南文化、感受西关风土人情，放松身心的理想住处。从独具特色的餐饮选择、充满活力的艺术设计到热情友好的好客使者，酒店从每一个动人的细节出发，致力于为宾客提供贴心可靠的服务以及妙趣横生的入住体验。