• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范

接受实习生
Creating a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive.
 为顾客提供热情服务，让他们立刻有回家的感觉。
Ensures that all guests are greeted at the door.
 确保向每一位客人致意。
Handles complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager for follow up, where appropriate. Follows up with all guests to ensure satisfaction with problem resolution.
 采取必要行动，及时有效的处理顾客的不满，适当的时候告知值班经理或宾客关系经理。回访客人，确保客人对解决方法满意。
Maintains awareness of guest’s profile and specific preferences, ensuring that they are acted upon for each reservation.
             维护顾客档案和信息，确保有效的预定。
Ensures that VIP guests are treated personally and recognized as an individual.
确保VIP客人的待遇。
Promotes HHonours and its associated benefits to guests who are not already enrolled in the program. Ensures that existing HHonours members receive personal and professional service that recognizes them as important guests and that their benefits are received.
      确保为会员顾客提供优质专业的服务，劝说顾客加入会员。
Ensures a prompt departure for all guests by ensuring that their luggage is brought from their rooms promptly when requested, or offered assistance when in the lobby. Also to ensure that all guests are offered to make arrangements for transportation and that they are invited back and farewelled.
         及时运送客人的行李或者在大厅为他们提供帮助，确保客人及时办理离店。为      客人安排行李运送，欢迎他们再次光临。
Handles and stores guests’ luggage in a safe and secure, organized and systemized way.
 安全的，有系统的帮助客人存放行李。
Responsible for ensuring that the lobby appearance is neat and tidy, and that public areas are called when necessary. Responsible for ensuring that hotel material and information is stocked and available for guests.
          确保大厅整洁，必要的时候帮助在大厅为客人提供帮助。确保酒店存储的材料       和信息能供客人使用。
Has knowledge of the hotels facilities and services as well as basic knowledge of Hilton International, MEAP & other properties in China. 
       掌握希尔顿酒店的基本概况。
Is up to date with information on facilities, attractions, places of interest, sights and activities in and around hotel.
       了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。
Handles and delivers messages, receives and distributes packages, and the daily post and correspondence of both guests and the hotel
        每日收发信息，收取和分发包裹，确保酒店及客人的通信。

欢迎加入希尔顿大家庭      希尔顿集团是国际最具知名度的酒店管理公司之一，旗下品牌包括奢华酒店、全方位服务酒店、度假村及延时居住与专注服务式酒店。全球性拥有18大卓越酒店品牌，超过7000家酒店， 11000000间客房，共入驻122个国家和地区。100多年来，希尔顿致力于延续为全球客户提供优质热情服务的传统。2018年-2021年，希尔顿集团连续3年荣获综合跨国企业“最佳工作场所”亚太区第一名，世界第二名的荣誉。      重庆希尔顿酒店于2002年开业，是一座双子塔楼的建筑共三十七层，楼高一百五十米，裙楼共九层，其中地下有六层。酒店管理的庆隆希尔顿商务中心拥有两万八千平方米的写字间出售。其位于长江和嘉陵江环抱之处，紧临中央商务区和城市中心，酒店拥有423间豪华客房及套房，皆由著名酒店室内设计师设计，辅以先进的上网及现代化设施。三间餐厅及一间酒吧——醉月庭中餐厅、龙吧·扒房、西餐厅及凌波阁大堂吧能让您体验到您所能想到美食体验。酒店拥有面积达551平方米的缙乐殿宴会厅，能同时容纳500人的大型宴会及酒会，6间同声传译室更使得该宴会厅成为国际会议召开的首选之地。此外，7间多功能厅配备了最先进的视听系统，享誉盛名的“希尔顿会议”服务团队更能使您举办的各种活动变轻松惬意。位于酒店9楼，设有面积2300平方米的银河跑道健身中心，8楼设有专享楼层、带全透明防紫外线天棚的恒温游泳池、大型美容治疗室、配备了先进的心血管测量仪和有氧健身室的大型健身房及美发沙龙。      作为世界上最成功最强大的酒店管理集团之一,我们特别关注员工的成长和培训,鼓励他们同希尔顿共同成长。诚邀你加盟我们的大家庭并期待与你共同成功。若希望了解希尔顿国际更多的讯息，请访问我们的网站www.hilton.com